Colleen Stanley teaches emotional intelligence to sales professionals and has one of the best plain English definitions of emotional intelligence. What are you feeling, why are you feeling this emotion and how does it impact how you show up? Since interacting with others who are different from us is an emotional experience, emotional intelligence hasRead… Read more »
Is it just me, or is the office clock rigged to move slower in the afternoons than in the mornings? Somehow the after-lunch hours have a way of seeming interminable, as the morning’s caffeine wears off and the afternoon’s drowsiness begins to set in. If you pay attention to your daily rhythms, you’ll have probablyRead… Read more »
When the late rhythm and blues and soul singer, Percy Sledge released his top 100 hit in 1967 entitled “Cover Me,” I doubt he ever realized that the verb in the title of this song would have workplace implications. The Deloitte University Leadership Center for Inclusion released a report a year ago that indicates workersRead… Read more »
What tactics can you use to get ahead?
Agency leaders and managers — stop what you’re doing – focus and engage! You’re looking at a whirlwind of challenges and problems that seemingly feed on each other as you drown in an ocean of HR calamities: It takes too long to hire someone You can’t attract the talent you need New employees are boggedRead… Read more »
When you’ve been given a task that stretches your skills, or requires knowledge you don’t have, how do you get up to speed quickly? (And impress your boss with how well you rose to the challenge?) I love taking on a new challenge – it gives me a chance to learn something new and breakRead… Read more »
“No man becomes rich unless he enriches others.” – Andrew Carnegie Did you know that scientific evidence shows that helping others is actually beneficial for your own mental health and well-being? Yes, giving can actually reduce stress as well as improve your mood, self-esteem and happiness. In fact, according to the article, The Science ofRead… Read more »
A while back I wrote a post on annoying coworkers and how to deal with them. It clearly struck a nerve – after all, spending 40+ hours a week with someone who drives you nuts can really color your overall work experience. If those annoying coworkers stand out most in our minds, at least we canRead… Read more »
Conflict is an inherent part of any workplace. A sharp disagreement or opposition of interests and ideas are part of businesses. However, when it occurs, the morale of the employees will be lowered. Absenteeism will be much higher and the production will decrease. Managing and resolving the workplace conflicts is one of the biggest challengeRead… Read more »
Human resources can be complex, confusing and exasperating. Communications between leaders and their human resources department don’t have to be. Unfortunately, they are. It’s time to step out of the ring and start working together. When human resources professionals live and breathe human resources everyday, they forget what it’s like outside the bubble. It’s easyRead… Read more »