Posts By Kim Truong

Behind the Scenes of NIH, DoD, NASA: WordPress in Government

Yesterday, GovLoop and WordPress hosted the event, Do More With What You Have: Experience WordPress in Government, highlighting the power of WordPress to modernize and optimize government websites. The event included numerous case studies of websites that use WordPress CMS services, which are robust, scalable and adaptable with numerous plug-ins and add-ons. At the event,Read… Read more »

How Two Weeks Saved the Gov’t $300 Million: Uncle Sam’s List

Yesterday, GovLoop and WordPress hosted the event, Do More With What You Have: Experience WordPress in Government, highlighting the power of WordPress to modernize and optimize government websites. The event included numerous case studies of websites that use WordPress CMS services, which are robust, scalable and adaptable with numerous plug-ins and add-ons. At the event,Read… Read more »

The Public Safety Journey into Analytics: NYPD Case Study

This is part 2 of 3 of a blog series on Smarter Cities: Building Safer Communities in the Digital Age. This series explores how analytics has empowered the street level bureaucrat, redefining the way public safety officials keep communities safe. Across the country, public safety organizations have leveraged crime analytics to improve efficiencies, connect workersRead… Read more »

Big Data in 5 Steps: Lessons from Shawn Kingsberry, CIO of RATB

Big data is a big task. Of the many agencies dealing with massive amounts of data is the Recovery Accountability and Transparency Board (RATB). As an independent agency within the federal government, RATB is focused on providing extensive transparency insights to federal programs as well as preventing waste, fraud and abuse of Recovery Act funds.Read… Read more »

Big Data Vocabulary: Datafication

Last Friday, the Office of eDiplomacy within the State Department’s Bureau of Information Resource Management held its [email protected] conference on the theme of Moneyball Diplomacy. The event centered on how emerging tools and practices in data analysis can add a valuable quantitative lens to approaches in U.S. foreign development and policy. My favorite speaker wasRead… Read more »

Recap: The Changing Face of Customer Service – Government Case Studies

Yesterday, GovLoop and Oracle presented a webinar on current customer service strategies in government. Widely discussed in the business realm, customer service is becoming a key focus area in government. Agencies are increasingly looking to customer service strategies via social media, mobile apps, call centers, and various other mediums to engage citizens and fill gapsRead… Read more »

Big Data Analysis: An Art and Science – Nate Silver Named Most Creative in Business

Creative was certainly not the adjective I would have used to describe my undergraduate introductory course in statistical methods. Perhaps I should have paid closer attention in class, as data analysis and interpretation have since taken on creative new forms. Every year, Fast Company puts out a list of the 100 Most Creative People inRead… Read more »

Big Data Calls for Big Jobs

Last year, the Harvard Business Review named data science the “sexiest job of the 21st century.” There’s substantial evidence to back up this bold claim as the excitement surrounding big data across sectors and industries continues to grow, calling on the right professionals to mine, analyze and interpret society’s vast data supply. Below are threeRead… Read more »

The One-Stop Shop for Health Insurance

Yesterday, the White House released a memo outlining the prospects of the upcoming Health Insurance Marketplace to increase choice and control for consumers. The Marketplace (aka Exchanges) will be operated differently in each state, but will nonetheless serve as the single application through which folks will be able to see if they qualify for financialRead… Read more »