In an article entitled “How Twitter is going to save Iraq. I mean Ir@. Not.”, Paul Carr of the Guardian shares his cynical view regarding social media’s ability to improve the situation in Iraq. His essay was sparked by the fact that several tech execs from Google, YouTube, Twitter, WordPress, MeetUp and more are inRead… Read more »
In two previous posts (Brookings and Foresee), I have explored common methods for measuring websites in a Web 1.0 world in order to find applicability for Web 2.0. Essentially, I am providing a summary in order to educate myself and share that knowledge acquisition with personnel from government agencies and other organizations that are beginningRead… Read more »
Last Wednesday evening, I was honored to have been invited by Steve Ressler, founder of GovLoop and co-founder of Young Government Leaders, to accompany him to the Fed 100 Awards. Jeremy Ames led the charge for the award submission. Adriel Hampton and I contributed some language to the final nomination. It was a nice eveningRead… Read more »
NOTE: This post is part of a series entitled Measuring Gov 2.0, But First Web 1.0 Analysis. You may also be interested in the first study in which I highlighted website measurement by the Brookings Institution. In 1999, the US government selected the American Customer Satisfaction Index (ACSI), which is produced by the University ofRead… Read more »
During a social networking session between presentations at the ALI Social Media for Government Conference, participants were asked what issues they were having related to Web 2.0/social media. Here’s their list: 1. Convincing senior management (cited at least three times) 2. Finding resources (human and financial) 3. Overcoming fear 4. Achieving balance with digital andRead… Read more »
Originally posted at the GenerationShift blog. As I mentioned in this post, I am producing a blog series regarding the measurement of Web 1.0 in preparation for an upcoming presentation with Ari Herzog on Thursday, March 26. I originally blogged about the Brookings Study here on GovLoop on January 25. Consider this post a “PartRead… Read more »
In delivering workshops on Web 2.0 for government agencies and other key stakeholders, I ask audiences to imagine themselves walking up to a dazzling storefront. I ask them to envision peering through clear panes of glass to marvel at the merchandise – watches and widgets and watchamacallits galore. They turn their attention to the door,Read… Read more »
Greetings! Steve Ressler and I are pleased to announce the release of our first ebook entitled, “I Am Public Service: Great Work in Our Own Words.” The book highlights and honors – in their own words – the great work of 34 public servants. In the ebook, you’ll read stories about people like: Vladimir Diaz:Read… Read more »
Real life brings its fair share of embarrassing moments. Tonight marked my first embarrassing moments in Second Life. Sure, I have been giving participants in my Web 2.0 workshops a pseudo-tour of SL, but I had never attended an actual meeting with live interaction. Learning that MuniGov 2.0 was hosting its weekly event in SL,Read… Read more »
Greetings GovLoopers! In light of Nicole Crane’s previous blog post, I’m inspired to ask for your help. Next week, I am delivering a webinar on Web 2.0 and government for the California Certified Public Manager Program. To date, my presentation has included mostly Federal examples. Since the audience will be state and local employees, I’dRead… Read more »