Posts By Catherine Andrews

Want GovLoop to Write About You? Here’s Our 2016 Editorial Calendar

In 2016, we’re looking to expand the reach of folks we interview for our guides. In short: we want to hear from you! If you think you have a great case study or success story from your agency or organization that should be featured in a GovLoop guide, and you’re willing to be interviewed about… Read more »

Get Customer Service Support from Leaders

This is an excerpt from the recent Customer Service Playbook for Government. In the guide, we detail six plays to help you transform the way your agency serves its citizen users. Again and again the experts we spoke with said great customer service cannot happen unless employees at all levels of the organization support it,Read… Read more »

Defending Against the Advanced Malware Threat

This interview is an excerpt from our recent guide, The Future of Cybersecurity, which examines 15 trends transforming the way government safeguards information and technology. Most data breaches are caused by highly sophisticated malware, which can evade point-in-time detection technologies. Today, more than ever, it is essential for the government to protect its networks withRead… Read more »

Finding Your Right Cloud Solution

This post is an excerpt from our recent report, “Finding Your Right Cloud Solution: Public & Private Clouds.” To download the full report, click here. The report is part of a three-part series, where GovLoop will highlight the power of the Oracle cloud and explore how Oracle is helping government agencies transform the way they deliver services.Read… Read more »