Got Data? Now You Need a Plan

There’s a popular saying that “numbers never lie.” It has a nice ring to it, but in reality, the adage requires that the numbers share a common language.

Big Data Comes With Big Promises, Untapped Potential

Governments of all sizes have created data and analytics departments to assess what they have, coordinate communication between agencies and report stories that the numbers show.

Moving Beyond Data-Driven to Analytics-Driven

Data by itself doesn’t solve problems or bring value to an organization. We need to move beyond the data, and work on harnessing its value to the organization.

3 Reasons Why SaaS Is the Future of Government Technology

SaaS solutions help local governments offer better, more flexible services to their residents. If recent developments are any indication, partnerships between tech innovators and City Hall will transform the way people think about public services.

Why Partnerships Are Key to Success for Urban Science Programs

Improve your state’s data analytics initiatives by partnering with urban science programs that offer the policy know-how you need.

Government Needs a New Citizen Experience Measurement Mindset Grounded in Empathy

Government knows they have a long way to go in making up the gap of satisfaction in the citizen experience. But by adapting an empathetic mindset when it comes to conducting and measuring citizen interactions, they can get themselves on the right path.

Striving for a More Transparent Government

Knowledge is power, but it can be really difficult to get a handle on what’s going on with government. The key to creating more transparent government is leveraging digital technologies to make information accessible to everyone.