The Hidden Cost of Decision Debt: Why Government Can’t Afford to Keep Kicking the Can
In government, some decisions age like fine wine, others like unrefrigerated milk. Address “decision debt” before it compounds into a crisis.
How Agentic AI Is Teeing Up a New Era of Automation
In this video interview, UiPath’s Chris Radich discusses how government agencies can get ready for the agentic AI era.
Data-Driven Decision Making: Improving Public Services Through Insights
Explore how data can drive more effective decisions, improve program outcomes, and build transparency — no technical expertise required.
Revenge of the Middle Manager: The Unsung Hero of the Tech Future
While CIOs and consultants draw the headlines, it’s mid-level managers, armed with Excel, grit, and five calendar invites, who drive transformation.
How to Verify Identities in a Complex Data Landscape
Government agencies must be able to accurately identify people and organizations to perform their most essential functions — delivering benefits, preventing fraud, enforcing sanctions, and more. However, this task isn’t as simple as it may seem – as agencies attempt to create an accurate picture of a user, they must do so by comparing multipleRead… Read more »
How Federal Health Agencies Can Step Up Their Cyber Defenses
Federal healthcare organizations hold a wealth of personal health information that’s often vital to carry out national security, readiness, and disaster response efforts. Unfortunately, that also makes these agencies prime targets for both criminal and nation-state adversaries. Let’s take a look at common pain points agencies might experience while trying to protect their data: •Read… Read more »
The Role of GIS in Public Health
GIS and public health go hand-in-hand in creating healthy and safe communities. Public health professionals can use a number of basic GIS tools to enhance their work.
Controlling a Media Interview
Preparation is key for making sure that everything you say is fair game for the news reporter to include in their broadcast or article.
It’s Time to Declare Racism a Public Health Crisis
Racism is taking a toll on the physical and emotional health of people of color. Now is the time for governments to set policies and contribute to the solution of improving health outcomes for all people.
Balancing Efficiency and CX
On paper, your CX goals and deliverables probably look great. You might even have strong leadership support and team buy-in. But in the daily grind of work and competing priorities, how can you ensure the long-term success of your CX programs? CX teams are often tasked with lofty goals while also remaining an efficient, leanRead… Read more »