From Resilience to Regeneration — A New Standard for Government Excellence
Resilience has been the government standard for decades, but bouncing back is no longer enough. Regeneration offers a new path forward.
Posts Tagged: crisis management
Process Improvement in Government: Why Real Resilience Fails Without Structural Trust
Governments globally are seeking better process outcomes, but crises reveal that structural breakdowns and institutional mistrust are often the true blockers.
Crisis Management: Decision Making Under Pressure
Leaders are facing unprecedented challenges. These proven strategies from industry giants can help you build a resilient organization.
(Re)Building Trust: Coming Back From a PR Crisis
When public-sector leaders make mistakes that erode constituent trust, they must own up to their errors and begin the slow process of rebuilding the public’s faith in government.
Leadership Traits for Crisis Management
When I looked deeper into what caused leaders to succeed or fail in a crisis, I noticed some clear leadership traits.
Why Do We Wait for A Crisis?
The current brouhaha over the impending Fiscal Cliff is yet another example of a national culture that waits for crisis before taking action. The irony in this current example is that our political leaders actually created the cliff to force themselves to address this complex economic issue. In other words, because they couldn’t work togetherRead… Read more »
Social Media to the Rescue
The last couple of weeks have been tumultuous at different agencies in the US government. For the fourth time in as many months, Secretary of Defense, Leon Panetta faced the media last week to state that the “actions of a few do not reflect the character of the US military”. It sounds so much likeRead… Read more »
E-government and the volcano
Where was/is e-government during the current/recent travel crisis? Having been stranded in Tarragona, south of Barcelona, amongst a group of foreign nationals wanting to get home or elsewhere after a conference, I thought I should asked the question, what, if anything could or should e-government have done? From my view, the first target on theRead… Read more »