Artificial Intelligence

From Search Engines to Answer Engines — Bridging the Digital Divide to Optimize Constituent Experience

A new technology has emerged — known as “answer engines” — that replaces the keyword search engines we know so well with natural language processing that understands what we actually mean when we ask a question.

How Observability and Automation Help DOTs Defend Against Hackers – and Deliver Better Citizen Experiences

Lives are at risk when traffic management systems fall prey to cyberattacks. But with automation tools and network observability, state and local departments of transportation can implement effective cyber protections.

Budgeting Is a Collaborative Effort

The traditional budgeting approach used by local governments has many downsides, including a reliance on siloed data and an inability to identify how agencies can deliver services more efficiently and effectively. But rules-based software, which offers a digital and personalized approach, helps to solve those problems.

How Automated Traffic Management Insights Can Help DoTs Better Respond to Natural Disasters

State and local governments are faced with a pressing need to repair infrastructure damage, particularly transportation infrastructure, following a natural disaster. But localities often lack visibility into what’s happening on the ground, and that delays restoration efforts. Automation can be a huge help.