The Web provided the pathways. The software provided the user with sophisticated tools and utilities. Social media – like Facebook, LinkedIn, Google Plus, Twitter, GovLoop – provided the community and forum. All of which has contributed to far reaching change in the way we interact, conduct business, pursue careers, and entertain ourselves. bitod (back inRead… Read more »
Our recent guide, Making Mobile Matter, explored best practices for mobile adoption in the public sector. We spoke with industry and government mobile pioneers, below is an excerpt from our interview with Neil Bonner, Program Manager, Applications Development at Transportation Security Administration. You can read the full guide here by downloading a PDF, or theRead… Read more »
The final session I attended at the Esri User Conference was GIS and the Business of Government. In a very timely presentation, Bruce Joffe, from GIS Consultants, spoke about the impact of the recent California Supreme Court ruling requiring GIS data be subject to California public records laws. Joffe provided an in-depth look at theRead… Read more »
Today is the last full day of sessions at the Esri User conference, I’ve sat in a few sessions today, and thought I would share a brief recap on what I’ve learned and insights gained. The first comes from a session on emergency management and GIS. This is one area where I am constantly blownRead… Read more »
Location analytics is another way that GIS is transforming the public sector. This is due to advancements in GIS technology, GIS can be leveraged enterprise wide and within applications that users are already comfortable with. For instance, with Esri software, users can create simple maps using excel plug-in. The same can be said for organizationsRead… Read more »
I admit it. I’m an AppSumo addict. For those of you that are unaware, AppSumo is not precisely a daily deal website but they push out deals on things that would be appealing to entrepreneurs, creators and technology oriented folks. I admit I am a complete sucker for a lot of these deals. I haveRead… Read more »
Earlier this week the President unveiled his new management agenda, part of the process involves a renewed emphasis on creating metrics to evaluate an agency’s programs and goals. That focus falls under the GPRA Modernization Act. The new legislation provides the government with the foundation for strengthening agency efforts to use strategic planning and performanceRead… Read more »
One of the sessions I attended at the Esri International User Conference was, Local Government: Well-Being. One of the speakers, Matthew Nalty, Kempe Center for the Treatment and Prevention of Child Abuse and Neglect, explored a case study from the Texas Department of Family and Protective Services (TDFPS). The study explored how far away childrenRead… Read more »
I take the first week of July off every year and one of the things that I try to do every time is make sure that I take as much of that week actually off as possible. I try not to do too many calls and I keep correspondence to a minimum because I wantRead… Read more »
“To optimize both your market share and your margins, you must provide customers with consistent, compelling experiences—before, during, and after their purchases—across all channels.” – Oracle, Seven Power Lessons for Customer Experience Leaders With the increasing use of social media, it is more important than ever for organizations, both public and private, to provide theirRead… Read more »