“Keep the Change.” This was the tag line of Bank of America’s 2005 initiative to get their clients to save more. Here’s the story behind the phrase: Bank of America approached IDEO, a global design consultancy firm, with the problem of how to entice more people to open accounts. IDEO conducted observations across the countryRead… Read more »
This blog post was originally posted on GovSupervisor.com. Author: Mark Leheney The supervisor was in disbelief, then shock, then rage, and finally full-out sobbing as she heard the staff talk openly for the first time about what it was like to work for her. For many years, she had run the place, doing whatever sheRead… Read more »
What are the key critical issues facing state CIOs? The National Association of State Chief InformationOfficers have unveiled their survey of state and local government CIO’s. They asked them one simple question – what is your biggest challenge? Eric Sweden is the Program Director for Enterprise Architecture & Governance at NASCIO. He told Chris DorobekRead… Read more »
From dispatching an ambulance to save a life, to making sure someone who has lost a job gains access to the benefits of which they are entitled, to executing all manner of inspectional services, licensing, care for our seniors, concern to level the playing field for people with disabilities and a myriad of other tasksRead… Read more »
12 Percent of State Emergency Management Accounts Marked “Verified” By Twitter (Cross-posting from my Digital PIO blog; originally posted there Oct. 1) I love baseball. I could watch MLB Network around the clock if I didn’t have a job, wife, two little girls and other general societal responsibilities. Like some people, I use my iPhoneRead… Read more »
Today, technology is a critical component to transform and modernize government to truly create a 21st century government. For our year-end report, the GovLoop team set out to explore what technology trends shaped 2012 to help agencies meet organizational goals. The report also includes best practices, case studies, and identifies which trends will shape governmentRead… Read more »
The age of austerity is here and it’s here to stay. But one potential way for agencies to save is to use strategic sourcing in its acquisitions. But what is strategic sourcing and could it really work at your agency? Thomas Kuhn in a fellow with Integrity Management Consultants. He told Chris Dorobek on theRead… Read more »
Recently, a friend asked me: “Where do I get started for Twitter and government? Do you have any recommendation for top people to follow? I pointed him to my Twitter list – GovLoop Rockstars – but then I realized that I have 385 people in that list and it’s getting a little overwhelming. So IRead… Read more »
In the wake of the Open Government Directive issued by President Obama in December of 2009, agencies have been working to take specific actions to implement the principles of transparency, participation, and collaboration. However, do we want our National Security Agency (NSA) being transparent about all of their defense tactics and cyber plans? Does sharingRead… Read more »
On GovLoop Insights’ DorobekINSIDER: Right now 1/3 of the federal acquisition workforce has under 5 years of experience on the job. But the University of Maryland is trying to ease the knowledge gap by launching a new program to train acquisition experts. We got the inside track from Jacques Gansler. Click here for the fullRead… Read more »