Aphorism 71
I’ve never seen a situation where a large company’s problem was too much internal cooperation. Jeremy Leader Original post
Communications
A Preview Of Three Telemedicine Pilots From Childrens Hospital Boston
Arundhati Parmar (Minneapolis, MN) – Cheap communications technologies have brought more muscle to the field of telemedicine, and organizations are looking to leverage these tools in innovative ways to provide care to patients at a distance. At Children’s Hospital Boston, several telemedicine pilots are currently underway to determine their viability. At the MedCity CONVERGE ConferenceRead… Read more »
When does organised action turn into ‘gaming the system’ in online engagements?
It can be difficult to define the line at which organised responses to an online consultation or engagement change from being legitimate activity by an interest group to ‘gaming’ the system to influence the outcome. For that matter it can be just as difficult in a paper-based or face-to-face process. Just who does a lobbyRead… Read more »
Best Practices for Excellent Customer Service in Government
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. This is our fifth and final post, but be sure to checkRead… Read more »
Farm Service Agency Improves Digital Communications Strategy
Moving from paper based communications to digital is never an easy process. With increasing use of the web and the changing norms of how people consume information, a sound digital communications strategy is key to reach stakeholders. Recently, the USDA’s Farm Service Agency has made the switch to provide farmers with more information digitally. ARead… Read more »
Creating Culture Change That Sticks
How does a leader change the culture of an organization that is resistant to change? Start by working with the existing culture, says business writers in a recent Harvard Business Review article. In this way, the culture can be an accelerator of change, not an impediment. Business writers Jon Katzenbach, Ilona Steffen, and Caroline KronleyRead… Read more »
How to survive in a negative media spotlight
Every government agency has been there — under the media spotlight. Yes the GSA conference, Secret Service., BP oil spill. We can go on, right? Feds are in the news a lot these days — but it’s rarely the good kind of press. More often than not, feds are making the front page for incidentsRead… Read more »
Military video adoption increasing
Here’s a great article about how military video adoption is increasing. It’s encouraging to see how Unified Communications, like VTC are enabling decision makers from each branch of the military to collaborate and communicate face-to-face and in real time, despite geographic locations. Read the full post at http://feduc.us/unified-communications/view-from-technet-land-forces-south-shows-military-video-adoption-increasing/
Budget 101 — A historical perspective and beating back the bad press
On today’s Edition of the DorobekINSIDER We know budgets are tight — but are they the most austere budgets ever? A historical perspective on the budget crunch — and advice on how to survive it. Click here for the full story. Beating back from the bad press — leading when times are tough. Click hereRead… Read more »
Announcing Google Maps Coordinate: Transforming Collaboration During a Crisis
Google has recently announced a new service, Google Maps Coordinate, which helps to organize teams on the move. The new innovative service holds a lot promise for government, especially in regard to emergency management. Google Maps Coordinate allows employees in the field to work with dispatchers back at crisis centers to coordinate where to sendRead… Read more »