Communications

Social Media Workshop in Hayward, CA on May 17 from 9:30-2:00

Tomorrow is Too Late: Why Government Needs Social Media City of Hayward, CA Council ChamberThursday, May 17, 2012 – 9:30am to 2pmFree Workshop – Includes Lunch “Social Media Isn’t a Fad, It’s a Fundamental Shift in The Way We Communicate” Social media is fundamentally changing the way we receive information and communicate with each other.Read… Read more »

Innovative Fels Social Media Report in American City & County Magazine

In “Social Media Pulls Communities Together” by S.A. Reid, The Second Edition of the Fels Social Media Report is highlighted in American City & County. To check out the article, click here. The article highlights how governments utilize social media to interact with citizens during and following disasters and other major events, which is anRead… Read more »

Eight Key Dimensions to Sustainable Innovation

After attending the Training Officers Consortium Annual Institute and the Diversity Conference this week, I noticed a lot of conversation centered on the need for innovation. A colleague of mine, Andy Beaulieu wrote this article for our blog and thought you all might enjoy it: Our initial article mentioned taking a systems perspective when itRead… Read more »

Weekly Round-up: April 27, 2012

This post has been updated to include Dan Chenok’s contribution Gadi Ben-Yehuda Big Apps Contest Yields New Tools for Residents. The third Big Apps Contest winners were announced last week, and this infographic tells the story of the apps that were submitted. The overall winner of the contest was an app called NYCFacets, which seeksRead… Read more »

If You Are Always Right, You Are Doing Something Wrong!

There’s a wealth of stories about what individuals learned from making mistakes, or how they recover from failures. Anyone who does not make mistakes (or admit them), will not be exposed to this expanded dimension of experience. This applies universally, regardless of sector or industry. I once had a boss who would ignore an ideaRead… Read more »

Thankful and Re-energized

Over the course of the last 14 months, I have enjoyed the privilege of working in Dar Es Salaam, Tanzania on three separate occasions. While I can’t discuss the details of the work beyond what i have blogged in the past and what is on our CEPSM Facebook Page, I can say that I amRead… Read more »

GovBytes: Palo Alto Mayor Uses Twitter to Chat with Residents

Social Media is becoming ever more ingrained in the political landscape, and the government of Palo Alto — a city known for its tech savvy — is taking advantage. Palo Alto Mayor Yiaway Yeh and City Manager James Keene participated in two Twitter discussions with resident recently. Participants could use the hashtag #askpaloalto during theRead… Read more »

Battling back from a Gov’t PR nightmare and a New Tool makes Twitter easier to use

Battling back from a Gov’t PR nightmare and a New Tool makes Twitter easier to use by GovLoop Insights On today’s program for Thursday April 26, 2012 It’s been one of the worst weeks ever for public servants. Advice on how to be a good leader from the Partnership for Public Service. TwitChimp — theRead… Read more »