Communications

Reflections: Online Information Conference 2011

Pretty exhausting, incredibly insightful and hugely enjoyable: that would sum up my three days as Chairman of this year’s Online Information Conference 2011, held at the Olympia Conference Centre between 29th November and 1st December. The last time the event will be run at this venue, but more about that later. It was impossible toRead… Read more »

Before a review, a preview

Someone on the #pr tag asked last night what our predictions were for the future. I said that PR would be going into a tailspin as it realised everyone’s attention span was so reduced that they needed to do something really special to stand out. I suddenly realised – more and more people are becomingRead… Read more »

Why Do Social Media? The New Gold Rush.

Http://LeonardSipes.Com You and your organization have discussed a social media presence. You and staff are aware that two-thirds of Americans are currently engaged in social media and you note that almost all young people report social media use. For today’s communications needs and for those of the future, you decide to take the plunge. ThenRead… Read more »

Managing Change in an Organization during a Transition in Leadership Tip #3

Managing Change in an Organization during a Transition in Leadership Authored by: Patty Guard, Former Deputy Director of Special Education Programs, US Department of Education, Board Member Public Sector Consortium Ensure stability When the previous boss is departing and you have accepted the position of the acting replacement, there are steps you can take toRead… Read more »

GovFresh 2011 Awards Nominations and Voting Now Open

As some of you may be aware the #SMEM community made a huge push to get #SMEM into this years top categories for consideration on GovFresh’s Awards for social media engagement. Well, I have some good news. Not only did our efforts get #SMEM as a category this year pay off, #SMEM will have twoRead… Read more »

Research and Best Practices eNewsletter 01/02/2011

From Data to Decisions (11/30/2011) – The Partnership for Public Service and IBM’s Public Sector Business Analytics and Optimization Practice examined seven programs using analyticsin eight agencies including the Coast Guard, Navy, and Social Security. The report notes common practices of successful efforts, such as leadership commitment, staff having a clear line of sight, andRead… Read more »

GovBytes: Is Social Media a Valuable Law Enforcement Tool?

Last Friday, GovTech published a report outlining how law enforcement tools have evolved from wanted posters, to social media outreach. This form of “community policing” has helped officials with finding missing children, reporting suspicious activity, and informing the public about crimes committed in their neighborhood. “Social networking rapidly has become a valuable intelligence-gathering tool forRead… Read more »

GovLaunch: New Zealand’s “Social Media in Government: Hands-on Toolbox”

The New Zealand Government’s “Social Media in Government: Hands-on Toolbox” was written to assist practitioners with setting up social media accounts. The guide is written for public servants with limited exposure to social media tools and offers guidance on how to start using social media at their agency. Here is a quick excerpt from theRead… Read more »