Posts Tagged: comments

The Do’s and Don’ts of Responding to Social Media Comments

Dealing with the public over social media when you are a public sector organization (PSO) posts a particular set of challenges. Some people inherently dislike and distrust the public sector and will feel the same about your organization. Some may try to use your social media channels to vent on issues that may or mayRead… Read more »

TV Seen as Most Influential-Is the Internet Really That Powerful?

Http://LeonardSipes.Com I was listening to a “Social Media Today” podcast where guest participants addressed the wonders of social media and all things internet. It was a love fest about the power and impact of social and internet use. While I share their enthusiasm about the “potential” of social, we still have a long way toRead… Read more »

Describe your sex life with a movie title. The multiple uses of social media.

Http://LeonardSipes.Com Question: Is it time to admit that social media has multiple definitions and uses? Assertion: There are two types of organizations using social media; those who simply push information out and those who depend on people interacting to survive. Article: “Describe your sex life with a movie title,” was a recent post on myRead… Read more »

Is it too easy to be negative on Twitter?

Http://LeonardSipes.Com I start getting concerned when I watch national news and the reporter cites Twitter messages as evidence of public sentiment. It’s equally interesting when professional friends express dismay when Twitter starts slamming their agencies. The report below from the Pew Research Center’s Project for Excellence in Journalism analyses social media coverage of the 2011Read… Read more »

How social media has changed government-to-citizen interaction

This is part two in our David Kirkpatrick video series. Did you catch yesterday’s post? David Kirkpatrick, author of “The Facebook Effect,” sat down with us after our social media conference to discuss how Facebook and social media has changed the way government interacts with citizens. He also delves into the question that many governmentRead… Read more »