In July I presented at the SOCITM Building Perfect Council Websites 11 (BPCW11) in London on the topic of Channel Shift. The presentation was entitled “Is Developing Channels more Important than Promoting Shift?” Although the event was aimed primarily at Local Government, many of the concepts I presented are relevant to both Central and GovernmentRead… Read more »
I was just asked “should I take this class on social media.” Here’s my somewhat complex answer to what seems like a simple question. Like any new field, learning how to use social media well isn’t a matter of taking one class, but rather of learning a variety of skills and mental models, and thenRead… Read more »
I’ll be attending Hadoop World Nov 8 and 9 in NYC and hope to see you there. This is the place to be to learn how new approaches, technologies and solutions can help address challenges facing enterprises of all sorts, especially the federal enterprise. We will be announcing the winner of the 2011 Government BigRead… Read more »
The headline is astonishing to read given how much the emergency management community has gravitated toward using social media to achieve various goals, most especially in communicating with the public. Heck, @LAFD is recognized as being the first government organization to join Twitter (four years ago) and even a quick Google search for “emergency managementRead… Read more »
Tomorrow, Facebook will host their “f8” developer conference. It’s rumored that Facebook will roll out some new features that could be very beneficial for government. If reports are accurate, Facebook will release “read,” “listened,” “watched,” and “want” to supplement their hugely popular “like” button. Obviously, Facebook wants to use this information to provide more opportunitiesRead… Read more »
In the month of August, the East Coast was hit with two natural disasters, one foreseen, Hurricane Irene, and one without notice, the August 23rd earthquake. Though one primary form of established media failed—phone service during the earthquake was interrupted for many, if not most—both government agencies and individual citizens used social media to learnRead… Read more »
The White House released a report today detailing efforts the Obama administration has made to government transparency. Watchdogs largely praised administration efforts but said true change could take more time. According to the 33-page document, “The Obama Administration’s Commitment to Open Government: A Status Report,” officials have increased government openness by, for example, approving moreRead… Read more »
The recent news about the game FoldIt and the group of players that figured out the protein structure for a key enzyme related to the development of the AIDS virus is both thrilling and marvelous… and it is just the tip of the iceberg on how to leverage cognitive surplus to solve wicked problems withRead… Read more »
Facebook is about to eat Twitter for lunch. I’m slowly recognizing that more and more of my activity is migrating from Twitter to Facebook. I’ve also been wondering if Apples upcoming IOS 5 integration with Twitter is a strategic mistake on Apple’s part? What will it take for Facebook to finish Twitter off? Here’s myRead… Read more »
With the August being a slow month and then my preparation for my speech last week in California, it was a slow posting month. I’m back to normal posting now. New! Social Media links for national political party organizations and their influence rankings (@dccchas best @klout) http://ow.ly/6zLTW New blog post: The CA Legislature, social mediaRead… Read more »