Communications

No One’s Gonna Make You Do the Right Thing

I enjoyed Steve Radick’s blog post on Govloop about implementing the Plain Writing Act. Steve speculates that it will take years (actually, he says “decades) to implement the Act. He gives several reasons, and they’re all good. I’ve read a number of opinion pieces about the new CustomerService Executive Order, saying, “Yeah, yeah, yeah –Read… Read more »

Facebook’s Growing Problem

I had this post half written when I went away last weekend for my daughter’s college graduation. When I returned, I read these comments made by Facebook founder Mark Zuckerberg at the e-G8, bemoaning the fact that people are still concerned about privacy on Facebook despite all its benefits for social change worldwide: We seeRead… Read more »

A quick note on social media governance

There are some general best practices and trends that I’m noticing are emerging in modern “social” organizations. Here are some governance recommendations based on these “best practices”: Social media strategy should fall under the portfolio of marketing , communications or equivalent Official social media engagement should fall under client services, customer service, or equivalent. SocialRead… Read more »

GCPedia 2.0 – CMS Showcase

One of the headline sections of our Open Government Canada webinar will be the CMS Showcase. These will introduce the core building block of an Open Gov program, the Web CMS (Content Management System). For example Drupal, Joomla, Plone, RedDot, and many others. We’ll be covering these apps, their cool features and what’s the relevanceRead… Read more »

Backlink Bartering: How interlinking among government sites can help get our web content found

The following post is expanded from my original post on May 23, 2011, to the Federal Web Content Managers Forum: As a fellow govie from GSA quoted the other day: “We fellow govies should support each other’s work” and no one more so than those of us working in digital content and the Internet. TheRead… Read more »

Patrick McHenry’s Facebook Sit-In, FB on K Street, and YouTube Town Halls

Sit-In, Facebook Style Rep. Patrick McHenry (R-N.C.) had a busy week. First, he got lots of press and gained some notoriety for calling Consumer Financial Protection Bureau Elizabeth Warren a liar during a committee hearing. The chairman of the House Oversight TARP, Financial Services and Bailouts of Public and Private Programs subcommittee soon learned whatRead… Read more »

GCPedia 2.0 – CMS Showcase

One of the headline sections of our Open Government Canada webinar will be the CMS Showcase. These will introduce the core building block of an Open Gov program, the Web CMS (Content Management System). For example Drupal, Joomla, Plone, RedDot, and many others. We’ll be covering these apps, their cool features and what’s the relevanceRead… Read more »

Judge delays ruling on Metrolink cameras

A Los Angeles Superior Court judge wants more time to consider whether a lawsuit by Metrolink (CA) engineers should go to trial. The Brotherhood of Locomotive Engineers and Trainmen object to video cameras placed in locomotives and cab cars, saying that the surveillance infringes on their due process rights and their privacy. Judge Luis LavinRead… Read more »