Communications

McChrystal, Guns and Rock n’ Roll: A Cautionary Tale of Off-the-Cuff and On-the-Record

When your mission is on the line there is no such thing as “off-the-record,” and “deep background” can be nothing more than a description of the harmonies on a Beach Boys album. If you want to play with leaks and don’t think you’ll get wet, hand in your gold stars and go to plumbing school.Read… Read more »

The why of social media

By now you know that the Commonwealth of Massachusetts is heavily involved with social media. We tweet, blog, friend and follow. We have 10 blogs that received over 58,000 hits in the month of May. We have 26 agencies on Twitter, 10 agencies on YouTube and 7 on Flickr. We have toolkits that help agenciesRead… Read more »

Weekly Research and Best Practices Newsletter

Resources UK’s Customer Service Excellence Website – Offers practical tools for driving customer-focused change. Includes the national customer service standard, a self-assessment tool, and a library of case studies from a wide range of UK government agencies. http://www.cse.cabinetoffice.gov.uk/homeCSE.do News 1. UK Website Consolidation (06/25/2010) – 75% of existing UK government-funded websites could be shut down.Read… Read more »

Writing the recipe for cake !

Objective: Plan the city that we want until the year 2020;Initiative: Legislative Hall of Fortaleza;Title of Project: Pact For Fortaleza; Project Details:“The Covenant By Fortress is an initiative of the Legislative Hall of Fortalezainviting civil society organizations and municipal governments, stateand federal, to discuss the challenges of our city by the year 2020. “ “DebatingRead… Read more »

Member of the Week: Dannielle Blumenthal

Have you met Dannielle Blumenthal? Chances are you’ve bumped into her on GovLoop – she’s created several groups and has as of late become a prolific blogger. Her short answers below really don’t do justice to her contributions to GovLoop and government communications, so I hope that this brief profile prompts you to join herRead… Read more »

Budgeting Out in the Open

In today’s society, most people have a computer and an Internet connection. The Internet is enabling people to communicate in new fantastic ways. Instead of phone calls or attending public forums, people are having video chats in real-time from thousands of miles away and blogging their thoughts on their favorite topics. Everyday computers are usedRead… Read more »

Combined Federal Campaign of the National Capital Area and Overseas Recognized by the U.S. Office of Personnel Management

Global Impact, whose mission is to assure help for the world’s most vulnerable people, announced today that the 2009 Combined Federal Campaign of the National Capital Area (CFCNCA) and Combined Federal Campaign-Overseas (CFC-O) each received the National CFC Innovator Award from the Office of Personnel Management (OPM). The Combined Federal Campaign (CFC) is the onlyRead… Read more »

Bridging and Understanding the Technology Gap

Over the last two years, it has been acknowledged that we have a technology gap between the generations of workers in the government space. We have skilled and experienced professionals who have been trained not to be on the internet or any type of social media, and those who are very skilled and adept atRead… Read more »