Emerging Tech

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Revolutionizing Taxpayer Services and Operations at the IRS

In 2022, as part of the Inflation Reduction Act, Congress increased funding for the IRS, earmarking this new investment for operations support and business systems modernization, including the incorporation of artificial intelligence (AI). The emergence of a new generation of AI-based tools and solutions has the potential to transform how the IRS delivers services toRead… Read more »

Agentic AI Transforms O&M

Agentic AI is a breakthrough technology that brings true autonomy to artificial intelligence. Unlike conventional AI, which follows fixed algorithms and predefined tasks within static parameters, agentic AI senses its environment, learns from real-time data, and makes independent decisions that align with strategic goals.

The Quantum Leap: What’s Next for Government and Science?

Quantum is poised to reshape sectors from national security to scientific discovery, but for many people, it remains a complex mystery that only a few deeply technical experts understand. But quantum technology represents the next leap forward for government, and the teams who prepare today will lead tomorrow. The time to engage is now.

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Providing Digital Forms for 24/7 Service

Government agencies need to make their processes and services accessible to all, but outdated processes can get in the way. Paperwork “can often be inaccessible if it is not clearly written in plain language; if translated versions are unavailable; if it does not consider the needs of people with specific vision, auditory, or cognitive impairments;Read… Read more »

How to Take a Data-Centric Approach to Cyber Resilience

A Data-Centric Approach to Cyber Resilience

According to a study released by Cyber Threat Intelligence Integration Center, the number of ransomware attack claims worldwide in 2023, rose 73% as compared with 2022. Ransomware and other threats are showing no signs of letting up. If anything, bad actors are more determined, using artificial intelligence and machine learning to aid in their effortsRead… Read more »