Why Curiosity Is Your Agency’s Secret Weapon
Innovation often feels like a rare, big breakthrough that changes everything. But in reality, innovation is driven by curiosity.
Innovation
How to Be a Nimble Employee
Coping with technological change in the office takes some special skills. Here’s how to cultivate them.
CX Innovation: Reminder Text Messages Make a Difference
People often learn they’ve lost access to social services benefits when they try to access them and fail. An innovative Louisiana program helps change that by sending text message reminders about deadlines, submission requirements, and other concerns.
The Government Doesn’t Have a Talent Pipeline Problem. It Has a Talent Utilization Problem.
The workforce challenge is often seen as a hiring and retention crisis. That obscures a more basic issue: the chronic underutilization of existing talent.
The 10 Biggest Challenges Facing Federal, State and Local Government Today
What are the ten most pressing challenges facing federal, state, and local governments? Here’s a roadmap for government executives.
A Quantum Computing Refresher
The basics of quantum computing can be hard to comprehend — and even more difficult to remember. Here are five key points to keep in mind, in commonsense language.
2026 Playbook for Public Sector Leaders: From Resilience to Renaissance
The 2026 playbook calls on public sector leaders to shift from resilience to renaissance, from reacting to redesigning government systems.
The Cyber–Climate Collision: Why Sustainability and Security Must Finally Talk to Each Other
The boundary between cybersecurity and climate resilience has collapsed. Learn how governments are integrating sustainability and security.
When Innovation Becomes a Liability
A cautionary tale of AI-gone-wrong shows why leaders must audit incentives and embed accountability. Don’t let a click compromise your integrity.
Creating a Culture of Continuous Improvement in Government
Continuous improvement in government isn’t about perfection — it’s about progress. Small, consistent changes can lead to better outcomes for everyone.