6 Steps to Build an External Awards Strategy
Building and implementing an external award strategy is a powerful tool for enhancing morale, recognizing your workforce and fostering a positive work environment.
Leadership
Leading from the Middle
Mika Cross, Workforce Transformation Expert and Alex Tremble, Author, Leadership Expert and Podcast Host, discussed the top challenges facing middle managers.
July Online Training Opportunities
July’s online training sessions offer professional development opportunities in AI, CX, delegation, and more.
5 Management Mistakes to Avoid
During the latest New Supervisors in Government Community of Practice session, we invited Erin Muru, MBA, SHRM-SCP, SPHR, Director of Human Resources FDIC, Office of Inspector General, to talk about the top things you should avoid doing as a government supervisor.
Know a Government Superstar? Nominate Them!
We’re now accepting nominations for the 2024 NextGen Public Service Awards.
Aligning Your Agency’s Digital CX to Its Mission
This recent CX CoP recap showcases how to improve digital customer experiences in your agency.
Fostering Inclusive Leadership in Federal Technology Initiatives
Diversity and inclusion aren’t just buzzwords — they’re critical for success. Here are some tips for fostering inclusive leadership.
Life as an “Acting” Leader: Managing Stopgap Leadership Change
Stopgap staffing is by definition done so quickly that there often is little attention given to its organizational impacts — and there are many.
(Re)Building Trust: Coming Back From a PR Crisis
When public-sector leaders make mistakes that erode constituent trust, they must own up to their errors and begin the slow process of rebuilding the public’s faith in government.
The Relationship Between a Supervisor and Staff
The relationship between supervisors and their staff is critical, and each party has responsibility to help foster mutual respect, high productivity and enterprise success. Here’s what that involves.