What do Govloop Readers Value in EX?
We reached out to GovLoop readers for their thoughts about employee experience. Here’s a summary of the survey results.
Leadership
February Online Training Opportunities
Check out our free February online training opportunities.
What CX Metrics Actually Matter?
This blog recap covers a recent Community of Practice session focused on CX metrics.
Conversations With CXOs: Michael Mayta
Mike Mayta, CIO of Wichita, Kansas, shares what he’s learned in 14 years overseeing IT for the city’s 17 departments.
Conversations With CXOs: Nathan Tierney
Nathan Tierney is the Deputy CIO and Chief People Officer for the Office of Information Technology (OIT) in the Department of Veterans Affairs (VA). A veteran of the Army Special Forces, roughly five years in private sector leadership roles and author of books on health care value management, here are some lessons he’s learned about… Read more »
January Online Training Opportunities
Check out our free online professional development training opportunities for January.
Step Up the EX Through Learning
Professional development opportunities can improve an employee’s overall work experience, but the benefits of career education are even more far-reaching. And mentorship makes a big difference.
How to Hold Your Team Accountable
This Community of Practice recap shares how to keep your team accountable as a supervisor.
Three Key Questions for Being an Authentic Leader
Authenticity starts with knowing yourself — your values and your gifts. Here’s how to build your authenticity at work.
5 Biggest CX Barriers Unveiled
This is a quick recap of the December 12 CX CoP session.