Felícita Solá-Carter is the president of Conexiones, a nonprofit that advocates for the educational needs of Hispanic students, and a Center for Government Leadership development coach. Previously, Solá-Carter served as assistant deputy commissioner for human resources and deputy chief human capital officer at the Social Security Administration (SSA). Solá-Carter was the first Puerto Rican womanRead… Read more »
There is a data explosion occurring in the world. Data that is being created is not just transaction oriented and is not structured. Such data cannot be managed effectively with some data management systems since traditional systems cannot process such data.Data sets are being gathered from a variety of data sources and the volume, velocityRead… Read more »
It can’t happen here, I have too much to do…Who took my desk and chair, my computer, too?They can’t replace me — the Branch Techno-fileWhat do you mean I’m still in denial? Reorg Rag, Reorg Rag,Why does it feel I’ve been fragged?Reorg Rag, Reorg Rag,Maybe I’m just on a jag.Reorg Rag, Reorg Rag,I’m still onRead… Read more »
Last week we discussed how Cloud computing is a catchall phrase, for anything that delivers hosted services over the Internet, and how those services are divided into three general categories – IaaS, Paas, and SaaS. Infrastructure-as-a-Service (IaaS) Suppliers offering cloud infrastructure as a service or Infrastructure-as-a-service provide the servers, data center space, network equipment, andRead… Read more »
Here are the top ten most-read blog posts from the IBM Center for The Business of Government’s Blog this past year. The list starts with the most popular! 1. Congress Hits Refresh Button on the Results Act (October 5, 2010) Senator Tom Carper (D-DE) summarized the need for a refresh when he introduced his billRead… Read more »
As 2010 draws to a close, the need for predictions about what will happen in 2011 about. I have even offered my own guesses and plans here, here, and here. For this year-end post however, I offer some tools of skepticism to you, dear reader. When it comes to predicting the future, we are allRead… Read more »
‘Your speak with individuals; you sell to organizations; and you live by referrals’ – a friend noted in a recent conversation about professional service firms. Are we meeting the needs of each of these functions in our communications with clients and prospects. ? I’d say yes when meetings were face-to-face and we were a primaryRead… Read more »
Happy Holidays, Merry Christmas, or whatever greeting is appropriate to you! I sent a version of this out to those of you on my newsletters earlier (New PM, PMP Guide) and received some great responses. And, some new ideas for next year! My wife and I have 3 awesome sons, and in past years we’veRead… Read more »
OK, holidays are nearing an end; and I’m back to thinking about government communications and customer service. What a year it’s been! Great progress in some areas, like social media. Modest progress toward our long-time goal to make top customer tasks easier to find and use. Not much progress at all (in fact, slippage) inRead… Read more »
FedinsiderTrying to change the government is like running up a hill that gradually gets steeper. The going gets more difficult and eventually you tire out. Two years since President Obama was inaugurated, his team managing the government itself has been stable. And it enters 2011 still having pretty good momentum. The one big change wasRead… Read more »