The Quiet Crisis of Policy Debt: How Legacy Rules Are Crippling Modern Governance
Policy debt is one of government’s greatest modernization barriers. Policy hygiene cycles enable modernization that is built on clarity, not clutter.
Policy
The Policy Lag: Why Emerging Tech Moves Faster Than Government Rules and How to Close the Gap
Emerging technologies are advancing faster than government policy. Anticipatory governance can help close the gap.
The Hidden Cost of Decision Debt: Why Government Can’t Afford to Keep Kicking the Can
In government, some decisions age like fine wine, others like unrefrigerated milk. Address “decision debt” before it compounds into a crisis.
From Data to Decisions: Building a Public-Sector Culture of Evidence
As public agencies face mounting demands to justify funding and build public trust, a culture of evidence is no longer optional.
Communicating Change: How to Guide the Public Through Transition
Change is not easy, but thoughtful communication can make it manageable — for your agency and the citizens you serve. Read how government agencies can clearly communicate change in times of transition.
What Will Happen to the CX Executive Order in the New Administration?
Many customer experience (CX) nerds in the public sector are wondering “What will happen to Biden’s CX Executive Order?” Here’s some context on how CX-related executive orders have played out in the past, and some hypotheses about what lies ahead.
A New Era of Federal Cybersecurity Will Begin With Automated Patching to Meet CISA and FISMA Guidelines
Automated patching is key to strengthening an agency’s cyber defenses. Comprehensive, strategic patch-management includes infrastructure audits, risk assessments, alignment with federal guidelines, automation, and agencywide collaboration.
Navigating the Digital Shift: Cybersecurity and AI Governance in a Time of Transition
The upcoming change in administration presents both opportunities to modernize cybersecurity and AI governance in government operations and risks of heightened vulnerabilities, requiring strategic action and vigilance.
How AI Could Drive Policy Changes Across U.S. Federal Agencies
Adopting AI will enhance operational efficiency and public service. But it will require significant policy changes across U.S. federal agencies to ensure it’s responsibly and ethically implemented.
The Power of Storytelling in Government Communication
Some of the most memorable and impactful communications tell a story. Learn how storytelling in government can turn dry policies into powerful calls to action.