Digital Transformation and Service Delivery by Design

Making design integral to government will help deliver services efficiently, cut costs and improve the public’s quality of life.

4 Ways to Help Your Agency’s Users

Here are four ways to improve your agency’s user experience (UX) before Joe Biden’s President’s Management Agenda (PMA) comes out.

Part 1: Cyber Terms and Conditions to Consider When Purchasing

Our jobs should be to ensure that the goods and services we procure meet minimum cybersecurity/data requirements.So take a look at what your organization’s Ts and Cs are and see how out of date they are.

Experts Simplify Case Management Modernization

By understanding the people you serve, using the right technology and adapting to your surroundings, you can modernize to the maximum extent.

How an Innovator for Disability Policy Makes Work More Inclusive

Learn about Jennifer Sheehy, who leads the Office of Disability Employment Policy (ODEP) at the U.S. Department of Labor as the Deputy Assistant Secretary.

Providing Equitable Employment Opportunities for People With Disabilities

“I think it’s really important to ensure that people with disabilities are not an afterthought,” said Deputy Assistant Secretary Jennifer Sheehy.

Let’s Talk About Family Caregiving

We can only hope that a national conversation about caregiving will bring more awareness to the stress that drains us mentally, physically and financially.