Project Management

Strong Governance Is Infrastructure for Great Customer Service

Federal agencies have posted their Customer Service Plans, to comply with President Obama’s Executive Order, “Streamlining Service Delivery and Improving Customer Service.” Agencies specifically were to create a signature initiative that improves online service. Many of them are pretty good. Check out all the General Services Administration has on its radar, for example. But whenRead… Read more »

Alex Luboff – A Fiscal, Social, and Environmental Sustainability: Urban Agriculture Fighting Poverty

The essay below has been selected as one of the 15 finalists for the GovLoop and NASPAA Scholarship program. To vote, simply sign in to your GovLoop account (Not a member yet? Sign up for free now!) and then click the big ‘Awesome’ button at the bottom of the post. Everyone is encouraged to voteRead… Read more »

Jay Sher – Federal R&D Prizes for Technological Investment and Innovation

The essay below has been selected as one of the 15 finalists for the GovLoop and NASPAA Scholarship program. To vote, simply sign in to your GovLoop account (Not a member yet? Sign up for free now!) and then click the big ‘Awesome’ button at the bottom of the post. Everyone is encouraged to voteRead… Read more »