Tech

How Is Your Agency Going to Tackle Mobile Optimization?

In the White House digital government strategy released a few weeks ago, the White House has made it clear that it wants all government agencies to ensure that the American public can find its critical services via their mobile phone. This is not surprising considering that currently 46% of the American public owns a smartphone,Read… Read more »

How can UK Local Government achieve Digital by Default?

Two of the biggest challenges facing government IT policy is how best to tap into the potential of open data and how to make digital by default a core goal. mySocity’s director Tom Steinberg hosted a session at LGA Conference 2012 outlining how local government should respond to these two issues and enable the sectorRead… Read more »

New IBM Report: Leading Through Connections

IBM recently released its Global CEO Study “Leading Through Connections,” which compiles interviews from over 1,700 CEOs in 64 countries across 18 industries, including the public sector. The report looks at how leading CEOs are responding to an increasingly open and interconnected world, where customers, employees and partners are all connected to the organization inRead… Read more »

Live Video Chat on Home Foreclosure Mitigation Efforts – 7/2 at 12:30pm ET

GAO will be holding the third of our live streaming AskGAOLive video chats this Monday. TOPIC: Federal Efforts to Help Struggling Homeowners Keep Their Homes LINK: http://www.ustream.tv/channel/gaolive WHEN: Monday, July 2, at 12:30pm The chat will be based on a GAO report being released on this subject later today. You can submit questions for GAORead… Read more »

Breaking Down Big Data — 3 Experts Weigh In

Hey there. I’m Emily Jarvis– the DorobekINSIDER producer — and welcome GovLoop Insights’ DorobekINSIDER. Chris is out of the office this week on vacation. But we couldn’t leave you hanging. So I’ve compiled some of my favorite interviews on Big Data. It’s the latest buzzword to take over government. And it’s making a big splashRead… Read more »

The Importance of Strategic Planning for your Workforce – How Does Strategic Planning Work at Your Agency?

This is the second post in a series of blog posts and podcasts talking through the recent GovLoop Guide to Workforce Planning. Be sure to take a listen to the podcast below and view the guide. You can find more HR resources by visiting the GovLoop Guide to Workforce Planning Homepage. The first section ofRead… Read more »

How to Overcome Cultural Barriers to Improve Customer Service

GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. Be sure to check out the home page to view additional resourcesRead… Read more »