Tech

New IBM Report: Leading Through Connections

IBM recently released its Global CEO Study “Leading Through Connections,” which compiles interviews from over 1,700 CEOs in 64 countries across 18 industries, including the public sector. The report looks at how leading CEOs are responding to an increasingly open and interconnected world, where customers, employees and partners are all connected to the organization inRead… Read more »

Live Video Chat on Home Foreclosure Mitigation Efforts – 7/2 at 12:30pm ET

GAO will be holding the third of our live streaming AskGAOLive video chats this Monday. TOPIC: Federal Efforts to Help Struggling Homeowners Keep Their Homes LINK: http://www.ustream.tv/channel/gaolive WHEN: Monday, July 2, at 12:30pm The chat will be based on a GAO report being released on this subject later today. You can submit questions for GAORead… Read more »

Breaking Down Big Data — 3 Experts Weigh In

Hey there. I’m Emily Jarvis– the DorobekINSIDER producer — and welcome GovLoop Insights’ DorobekINSIDER. Chris is out of the office this week on vacation. But we couldn’t leave you hanging. So I’ve compiled some of my favorite interviews on Big Data. It’s the latest buzzword to take over government. And it’s making a big splashRead… Read more »

The Importance of Strategic Planning for your Workforce – How Does Strategic Planning Work at Your Agency?

This is the second post in a series of blog posts and podcasts talking through the recent GovLoop Guide to Workforce Planning. Be sure to take a listen to the podcast below and view the guide. You can find more HR resources by visiting the GovLoop Guide to Workforce Planning Homepage. The first section ofRead… Read more »

How to Overcome Cultural Barriers to Improve Customer Service

GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide insights and best practices to improve customer service in government. Be sure to check out the home page to view additional resourcesRead… Read more »

PVA Kids Day 2012: Veterans Continue to Give Back

Today I had the pleasure of attending the Paralyzed Veterans of America (PVA) “Kids Day” event. The event was a wonderful and inspiring event to attend. Kids Day is an annual special event that is part of the National Veterans Wheelchair Games. Each year a day is set aside to introduce children with disabilities toRead… Read more »

Mark Twain – User Adoption Specialist?

Originally published on Tri Tuns blog Insights. Recently I stumbled on a page of Mark Twain quotes. I realized that the insights and teachings of a man who died decades before modern information systems were even conceived may hold some of the greatest lessons for how to deliver successful technology adoption programs. While Mark, whoRead… Read more »

The Art Of The Start: What The Birth Of Short-Lived Tech Startups Means For The Spirit Of America

Mark Drapeau (Washington, DC) – The prominent startup blog TechCocktail.com recently published a piece titled, Startup Weekend e-Government DC Produced 13 Innovative, Public Sector-Focused Startups. DC-based technology journalist Alex Howard publicly commented that presentations by teams at the end of a 54-hour startup weekend hosted by Microsoft do not constitute “startups,” and that TechCocktail’s headlineRead… Read more »