Summer months bring with them the start of vacation season, which means lots of people will be out of the office. Here’s one thing you can do right now to improve service quality. Update out of office messages on the phone and set up the auto-reply on email. It continues to surprise me how oftenRead… Read more »
Welcome to GovLoop InsightsIssue of the Week with Chris Dorobek where each week, our goal is to find an issue — a person — an idea — then helped define the past 7-days… and we work to find an issue that will also will have an impact on the days, weeks and months ahead. And,Read… Read more »
Talking with Buenos Aires Open Government and Web teams, photo via Buenos AIres Data Recently myself and 2011 Code for America fellow, Max Ogden (@maxogden) were in Buenos Aires for JSConf Argentina. While in town we visited friends of Code for America, Buenos Aires’ Open Government and Web departments (@GCBAData, @GCBA). We met with aboutRead… Read more »
Here is today’s federal cybersecurity and information technology news: The U.S. Agency for International Development has plans to improve its Federal Information Security Management Act cybersecurity score, which fell from an ‘A’ to an ‘F’ last year. More here. The National Institute of Standards and Technology and the Department of Homeland Security will release twoRead… Read more »
Physics, according to Jacob Taylor, is studying how nature works at a fundamental level, and using that knowledge to apply it in different ways. Jacob has been working hard at the National Institute of Standards and Technology, thinking through new technologies as a theoretical physicist (yes, the same title as Dr. Sheldon Cooper from theRead… Read more »
On today’s edition of the DorobekINSIDER Making leadership count at your agency. Tips from Tom Fox with the Partnership for Public Service. Click here for the full story. One fed is pioneering scientific discoveries that could lead to significant advances in health care. You’ll meet him. His work has made him a Service to AmericaRead… Read more »
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »
Daedalus is a cyber-attack alert system developed by the Japanese National Institute of Information and Communications Technology (NICT). It provides awe-inspiring visualizations of cyber information. Security professionals will be quick to remind us that any visualization is only as good as the data that feeds it, but this visualization is so cool you have toRead… Read more »
At the U.S. Conference of Mayors (USCM) annual meeting in Orlando, Fla. last week, the organization backed an action plan to promote technology, entrepreneurship, open government, and innovation. The Technology and Innovation Task Force, which was created in the beginning of this year, passed a resolution which aims to promote open data at all levelsRead… Read more »
Video is a powerful educational tool. With internet distribution and storage, a world class video can easily be shared globally. Salman Khan of the Khan Academy has been making short videos that teach specific technical skills to students from elementary school to graduate level. These are available for free on the web. One of theRead… Read more »