You get what you measure — that’s what they tell us, right? But online, you can measure just about everything. It can be overwhelming. Yet we know that better customer service… better agency performance… require that we measure. The Office of Management and Budget is now looking at federal agency Web metrics, and they’ve toldRead… Read more »
In previous posts I’ve talked about developing a content strategy for the council and shared my thoughts on what it might include, i’ve shared an example of how its already informing our development as well as sharing my thinking on the kind of support I believe web teams and local government in general need toRead… Read more »
Cyber threats continue to rise for the federal government. As potential attackers develop new ways to inflict infrastructure and federal systems, security professionals need to continue to stay one step ahead of the attackers. With increasing uses of cloud and collaborative technologies, new interconnected systems provide a fertile ground for potential attackers. With government officialsRead… Read more »
Text analytics for government: Use your data for fast, reliable decision-making, increased efficiencies. http://www.sas.com/reg/web/corp/1341538 #SASgov
When most of us think about technology we think about huge projects and big sweeping changes. Maybe it’s the fact that over the last 20 years we’ve seen technology move at what seems like light speed and revolutionize most of our day to day lives but make no mistake about it technology development is aRead… Read more »
When it comes to see what trends will impact government in 20-30 years I’m a big fan of watching the US military. They may do lot of things wrong but, when it comes to government, they are on the bleeding edge of being a “learning organization.” It often feels like they are less risk averse,Read… Read more »
Every year the IRS manages to land some interns who rock. Some are only with us for a few months and then move on. Others start out as interns and join us full-time after graduation. No matter how long they’re here, they always seem to have interesting and sometimes amusing observations of what it’s likeRead… Read more »
Last month, the U.S. Department of Commerce (DOC) announced a “Commerce Business Apps Challenge” to developers to look for innovative ways to utilize the Department’s and other publicly available data to help businesses identify opportunities, grow, enhance productivity and create jobs. With the submission deadline of April 30 fast approaching, I interviewed the Department’s MikeRead… Read more »
This is my absolute favorite time of year. NCAA Basketball Tourney Time! So much energy and possibilities; any team can win on any give day. Being a HUGE University of Kentucky (UK) Wildcats fan, though, makes it really hard for me to objectively pick winners in the tournament pool I run every year. And thisRead… Read more »
There’s a lot of the work and lag involved in releasing emergency alerts using old fashioned approaches such as media releases. Even when an agency’s systems are tuned to fast-track emergency approval processes, when the media release gets distributed that may only be the beginning, not the end, of the process. The release need toRead… Read more »