Tech

Engaging Consumers in Cyber Security: It’s Up to You

In a perfect world, consumers recognize authentic emails from fake, update their operating system, browser and anti-virus software, and have a healthy skepticism about the safety of the Internet. The bad guys hate perfect, so we should be working with consumers to stop them. I deal with the ugly aftermath of one type of cybercrime,Read… Read more »

Weekly Research and Best Practices

Research 1. Pew Mobile Access 2010 (07/07/2010) – A new study by the Pew Research Center’s Internet & American Life Project finds that 59% of American adults now go online wirelessly using either a laptop or cell phone, an increase over the 51% of Americans who did so at a similar point in 2009. http://pewinternet.org/Reports/2010/Mobile-Access-2010.aspxRead… Read more »

The Craigslist Effect on Government Transactions

Over the past decade, government has become very good at putting applications and services online. Visit any state web site and you’ll find hundreds available at your fingertips. However, if you look at the statistics of many applications, such as vehicle registration and driver’s license renewals, adoption rates are still incredibly low. There really isRead… Read more »