Holograms for the TSA, Mobile Device Management for the DOD, and More

Here is today’s federal cybersecurity and information technology news: The Transportation Security Administration is seeking holograms or video projections of customer service representatives to communicate with travelers in at least English and Spanish. More here Mark Giuliano, executive assistant director of the Federal Bureau of Investigation’s national security branch, testified before the House Appropriations subcommitteeRead… Read more »

How to make great products: Integrate and Iterate

I believe it’s every government employee’s job to make great products and services. Details vary, but in the end, I think it’s all the same, whether it’s a government hospital, processing benefits, or national security. I try as much as possible to emulate tech start-ups, but Apple most of all, in my development of governmentRead… Read more »

IBM’s Charles Prow Discusses Strategies to Enhance National Competitiveness

“Today, the Federal Government is about 25 percent of GDP. The last time the budget was balanced, it was about 21 percent of GDP. So whether the government is a fourth or a fifth of GDP, it still plays an enormous role in the overall competitive posture of the nation. That is, the higher governmentRead… Read more »

Possible Opportunities via potential contract with Army National Guard!

Good Afternoon everyone! My name is Nakia Raglin and I am a Corporate Recruiter with STG International in Alexandria, VA. We’re currently recruiting for Program Managers, Assistant Program Managers, and Risk Reduction and Suicide Prevention Program Managers to provide support for a potential project under a contract with the Army National Guard. For more information,Read… Read more »

10 Skills Every Government Employee Should Have

Aside from the Job Qualification Standards established by the Office of Personnel Management (you know … the one’s you see in vacancy announcements for Federal jobs): Have you ever wondered if you possess the skills needed to succeed in a Federal employment? Have you ever wondered what government employers seek in order to find theRead… Read more »

Agencies Under Scrutiny to Provide Better Customer Service

Providing the highest level of customer service is paramount for any industry. For the federal government – whether it’s the I.R.S or the Department of Veterans Affairs – a diverse audience of citizens, military personnel and other government employees make the requirements of good customer service more complex than in other businesses. A new bipartisanRead… Read more »

Insights from Successful State Chief Administrators

By Kimberly Leichtner, Associate Consultant (MPA ’13) For the past several months, I’ve had the pleasure of getting an inside glimpse into the jobs of state chief administrators, the public officials who oversee the administrative and general services departments that provide critical business functions for their state. Over the last few years, Fels Research &Read… Read more »

A New Federal Performance Framework

OMB has released a new performance framework for the federal government. It is embedded in its guidance to agencies on how they should prepare their budget requests for fiscal year 2014, which is called OMB Circular A-11. Last week, the Office of Management and Budget released its annual technical guidance to agencies regarding how theyRead… Read more »

My digital life was erased

Scary stuff. I definitely will be following Marco Arment’s advice on this one. You should too. Original post

Sequestration Planning Benefits from Enterprise Architecture-Driven Value Engineering

The next 5 months portend a spectacle of US Congressional battles to be waged ahead of the pending, mandatory “sequester” – automatic, mandatory federal government spending reductions of about $1 Trillion over 9 years, in non-exempt, discretionary appropriations, set to take effect 1/2/2013. Forward-thinking planners in government IT organizations, in large Programs that depend uponRead… Read more »

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