Over the course of the last few months I’ve been asked several times how incident responders should react to notification that their company has been breached by targeted or advanced persistent threats (T/APT). In every case I offer the same, simple insights: People count. A trained, analytically curious team will have a far greater chanceRead… Read more »
For the next generation of government leaders, Nick Charney has several strategies to give your writing edge. And why should you care? According to him, “The ability to affectively communicate information is what puts you above everyone else.” With left-brain, creative skills of increasing importance in our economy, what differentiates you is the ability toRead… Read more »
Easy: 1,479,025,887 GDS has produced another fascinating tool, this time providing a list and volumes of government transactional services, which it turns out are used a shade under one and a half billion times a year. Richard Sargeant has a blog post introducing the endeavour, and making clear that this initial version is an alphaRead… Read more »
Gadi Ben-Yehuda A Boyle’s Law for Data? The Pew Internet and American Life Project has released a report titled “The Future of Big Data” that begins with the line “We swim in a sea of data … and the sea level is rising rapidly.” What pressure does all that data exert on us? Or onRead… Read more »
Think back to you last digital engagement project outside Facebook. What did you ask people for? Chances are, you asked for a ‘comment’. Maybe a ‘reply’. ‘Feedback’, perhaps. A handful of you might have requested a ‘submission’. That’s not necessarily wrong – all of those are valid forms of input and depending on the goalsRead… Read more »
You could probably do more digital engagement around a series of stakeholder seminars, but it would be a tall order. For the last month or so, DCMS have been running a little site we helped build for them on our Read+Comment platform, to open up discussion around a series of seminars they’re running to informRead… Read more »
I spent last week in Richmond Virginia and Washington DC. I visited old friends and made new ones. I put in a couple days of probono work for the great city of Richmond, and spoke at the Next Generation of Government Summit in DC. It’s been a whirlwind week and I am completely exhausted butRead… Read more »
While chatting with government folk in Victoria yesterday, the topic of printable PDFs in websites came up. Many agencies have them – large documents designed to be read on paper, rather than screen, and designed accordingly. It made me ask the question: How many households actually have working printers and are able (and willing) toRead… Read more »
Leveraging Social Media Skills Social media has come a long way within government agencies. Two years ago, 55 percent of agencies blocked social media sites and that is down to 19 percent today with some room for improvement. This session provided an overview of the value of digital media, its uses, trends, tips and aRead… Read more »
Despite popular belief, English is not the universal language of the Internet. The U.S. Government knows this better than anyone, which is why they look to NAICS code 54193 to acquire the services necessary to translate .gov sites into multiple languages. What form do these services typically take? Direct contract labor of course, which isn’tRead… Read more »