From The Acquisition Corner As reported by the Washington Post, there seems to be a culture of corruption and massive waste, fraud, and abuse according to several Inspector General reports investigating operations of the U.S. Postal Service (USPS). Upon reading this article and other IG reports, the waste, fraud, and abuse that seems to beRead… Read more »
Search Results for: First 5
When NOT to Take the Lead: Partnering with Academia to Solve Our Nation’s Problems
It’s been over a month since my last posting on my featured jennovation series on Govloop and the Phase One Consulting Group (POCG) Transformation in the Federal Sector Blog, but for good reason. It’s been a busy Fall season on many fronts: POCG’s Growing Open Gov and Innovation Team: POCG has recently hired two rockRead… Read more »
Metrics That Matter
In my Web Manager University course, “Delivering Great Customer Service – Essentials for Government Web Managers,” I do a section on “metrics that matter.” I often start by asking folks if they collect performance data. Heads nod. Then I ask them what they do with it – how they use it. Most use stats toRead… Read more »
How to Calculate the High-Three Average Salary
Everybody knows what the high-three is – right? – but who knows how to calculate the high-three? Definition. The high-three is the highest average salary obtained by averaging an employee’s salary over a consecutive 36-month period, with each salary weighted for the time it was in effect. In calculating the high-three, use basic salary only,Read… Read more »
Closing Notes on NAGW’s 2010 National Conference
I’m back in my office after another successful NAGW conference. I’m tired, hopeful and excited. Tired because planning and executing a national conference is a lot of work! Hopeful because I met a lot of great government web people who are passionate about what they do; and excited because this year’s speakers challenged our sometimesRead… Read more »
Great-grandpa stories, stuff and such for all ages
I posted the last update to my ‘grandpa’ — now ‘great-grandpa’– stories in July, 2009. The first, an all-thumbs illustrated paper edition, was in 1987, the second in 1992, also paper, unillustrated, followed by the Gutenberg Archive Edition in 2000 at http://www.gutenberg.org/ebooks/2737 and now the last, ‘Grandma! Grandpa! You’re Too Far Away!’ a copy freelyRead… Read more »
Let’s Work on Columbus Day
*********************************************** Not Yet a Member? JOIN GOVLOOP!(It’s free and takes 30 seconds) ************************************************ If we were analyzing federal holidays in a Six Sigma class, we’d cross off Columbus Day right away. How can the federal government get more bang for its buck? Well, easy…let’s work on Columbus Day. Does this mean eliminating a national holiday?Read… Read more »
Survivor Annuity, Retire Happy, Save a Life – Maybe Your Own, & UPDATES
A soon to be retired fed contacted me last month about an estimate they received from their HR department with a grossly incorrect survivor benefit cost estimate. The employee was advised that a full survivor benefit for their spouse would reduce their monthly benefit by one third! Incorrect high estimates like this can put theRead… Read more »
Government 2.0 Tools not enough for CityCamp Boston
As you think about the potential value to the City and the entire region, it’s citizens and employees, of an event like CityCamp Boston it’s hard not to get excited. We are pulling out all the stops, technology-wise, and diving into full-blown social media madness (in a good way of course). As you look toRead… Read more »
Gourmet Web Experiences on a Fast Food Budget – Jared Spool at NAGW 2010
It’s been a great week! First, I participated in Manor.Govfresh – an incredible, move-the-needle, local government innovation showcase event. Now I am covering the 2010 National Association of Government Webmasters (NAGW) National Conference. The morning started with the pop of a champagne cork with Jared Spool presenting under the title “Cooking Up Gourmet Experiences onRead… Read more »