She says, he says An article in the Washington Post of June 13 titled “Ex-loan officer claims Wells Fargo targeted black communities for shoddy loans” includes a number of “he said, she said” claims. In this case “she” is Beth Jacobson, who worked as a loan officer for Wells Fargo. Amongst other things she claimsRead… Read more »
In case you haven’t heard, NCDD is holding a national conference for civic innovators this October 12-14 in Seattle. NCDD conferences bring together hundreds of the most active, thoughtful, and influential people involved in public engagement and group process work across the U.S. and Canada. Imagine spending three days with some of the most amazingRead… Read more »
Initially, open source was an approach to developing software among coders, which was like Spanky, Darla, and the Our Gang kids “puttin’ on a show.” Everyone contributed what they had (sharing resources) and did what they knew (collaborate) – and the show was always a success. The open source approach is a philosophy, a culture,Read… Read more »
It’s official… Carolyn Lukensmeyer — who we all know as founder and president of AmericaSpeaks — is moving on to a new role. She’ll be serving as Executive Director of the University of Arizona-based National Institute for Civil Discourse. Carolyn gave me a call yesterday with a heads-up about today’s big announcement, and said whenRead… Read more »
Last week, in a post ostensibly about fixing printers (so all is forgiven if you glazed over and didn’t read it), I talked about rapid and iterative design, but wondered how minimal a minimum viable product could be: There is a risk the other way too, though: how good does it have to be toRead… Read more »
While using predictive software to help law enforcement is a new trend, modeling and forecasting wildfires has been around for decades. This year’s forest fire season is off to a violent start, and we already see many of these analytical tools in play in New Mexico, which has its largest forest fire in history burnRead… Read more »
Pinterest, with tremendous growth as of late, has made a splash in the world of social media. The photo-sharing website was the fastest website ever to break through 10 million unique visitors, and 40-60 percent of registrants regularly use the service after they’ve created accounts. First Lady Michelle Obama Joins Pinterest The service hasn’t escapedRead… Read more »
GovLoop Research Report: Re-Imagining Customer Service In Government GovLoop is proud to announce our latest resource, The GovLoop Research Report: Re-Imagining Customer Service in Government. In this report, experts in the field provide best practices on how to improve customer service in government. Be sure to check out the report home page for all theRead… Read more »
As part of the White House’s recently released digital government strategy, a new Presidential Innovation Fellows program has been created. The program brings in 15 innovators from outside government who provide expertise on projects, particularly those that are technology related. Tom Fox, vice president for leadership and innovation at the Partnership for Public Service satRead… Read more »
I am not going to claim to have invented Social Media Surgeries, I could but I would be quickly found out. Have a look at what Walsall do…. What I have done is create something that fills a need and I have called it a Social Media Surgery – ba boom. So what was theRead… Read more »