“All of a sudden it is cool to be a data geek.” Spoken enthusiastically by Tim Paydos of IBM, these words perfectly encapsulated the mood of Thursday’s 2014 Data Innovation Day. The conference, now in its second year, is a product of the Center for Data Innovation, a non-partisan think tank that researches the growingRead… Read more »
Search Results for: customer service
Why America’s Path to Economic Prosperity Relies on Data
The industrial revolution profoundly changed the socioeconomic and cultural landscape of society. The breakthroughs in manufacturing, creation of new products, workforce changes by the movement to create unions to create workers rights, new forms of government regulations, and the emergence of new markets, this was all shaped and sculpted by the technological advancements of theRead… Read more »
Revisited: Impact of the Price Reduction Clause
Here in DC it has been cold and snowy—and parents across the region are wondering if school is going to last through July 4th given all the cancellations. It seems that everyone in DC has lost productive time due to our winter weather. The Coalition is no exception. Our “Fundamentals of Ethics and Compliance” webinarRead… Read more »
An Untold Story: How GIS is Transforming Federal Health Programs
For centuries, people have used mapping to chart trends and patterns. One great example is John Snow’s 1854 cholera map, which is an early example of how to leverage GIS in the health field. On August 31, 1854, the London district of Soho was struck with a cholera outbreak. By September 10, 500 people hadRead… Read more »
Creating Diversity in the Workplace
Has workplace diversity moved beyond an ideal in your organization? Remember when diversity in the workplace was something we talked about, trained our employees on and then hoped would work? Fortunately, we have moved beyond those attitudes, for the most part. Organizations can now report not only that they have created a diverse workplace, butRead… Read more »
#BridgeGate – Is Chris Christie Showing Strong Leadership?
Is Chris Christie showing strong leadership in the wake of #BridgeGate? Or is he just a bully? Anyone who has crossed the George Washington bridge from New Jersey into New York knows first-hand how challenging it can be. Lots of cars, flared tempers – and that’s on a good day. So imagine if you foundRead… Read more »
Wrong Perspective
In the last 90 days I’ve seen more than ten promising organizations shut their doors. They just didn’t see a way to continue. A couple blamed a lack of monetization strategy. They couldn’t find a get rich quick scheme. Several others said they had key contracts winding down. I suspect the other two bored themselvesRead… Read more »
Linkydink and MVPs
Linkydink is a lovely little service that does one thing very well. It allows people to add links to a group and for a daily list of the links collected to be emailed out to subscribers. It is run by Makeshift, a fantastic company in London that seems to churn out excellent little tools suchRead… Read more »
How My Favorite Non-Leadership Books Can Help Your Career
In the United States alone, some 1 in 9 workers still earns a living trying to get others to make a purchase. They may have traded sample cases for a smartphones, and are offering experiences instead of encyclopedias, but they still work in traditional sales. More startling, though, is what’s happened to the other 8Read… Read more »
Understanding Government Bid Protests
Bidding on a government contract is usually a long undertaking for most vendors – one that costs several hundreds, if not thousands, of dollars in time in resources spent researching, evaluating prospects, writing, and finally submitting a proposal. It’s no wonder, therefore, why receiving news of rejection can be heavily disappointing and can often leadRead… Read more »