Search Results for: customer service

FEI’s upcoming Open Enrollment Programs

Below is information on a selection of FEI’s upcoming open enrollment programs. For more information and to see the complete listing of classes, visit www.leadership.opm.gov Building High Performing Organizations in the 21st Century This advanced program offering is based on three key assumptions: -You are an expert in your organization based on your years of… Read more »

Working Together for Child Welfare

Blog originally posted on www.brightsidegovernment.com By Bill O’Leary, Director of Health & Human Services, Microsoft The Obama administration, through the stimulus package has made Health IT a priority and a cornerstone of healthcare reform. The idea that information can be shared throughout the delivery chain has a great opportunity to produce cost savings in healthcare,… Read more »

How not to do it: Public Transport Authority

This is a post from a personal eGov blog I started a while back, but never found the time to really devote to it. I’m going to start a semi-regular feature piece here, at the moment under a working title of how not to do it. I want to make it crystal clear from the… Read more »

ClearedJobs.Net Extends Military Spouse Appreciation Effort

ClearedJobs.Net’s effort to publicly recognize military spouses on Military Spouse Appreciation Day has since evolved from a one-day act of outreach into an ongoing effort well beyond May 8, 2009. The objective behind the original military spouse outreach effort was to highlight the commitment and dedication of military spouses who often must endure months apart… Read more »

Community Blog

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Federal Cloud Computing Heating Up !

(Previously published on “Cloud Musings“) As fellow blogger Reuven Cohen mentions in his post, Federal cloud computing is indeed heating up: Vivek Kundra held a US Federal Government Cloud Computing Summit yesterday The Federal CIO Council is officially studying effective uses of cloud computing According to Network World, an INPUT study places Federal spend on… Read more »

Do you plan your online strategy in the same way you plan your media strategy?

Republished from eGovAU. Typically government and commercial media teams spend time identifying publications and journalists that have the most appropriate audiences for an organisation’s products and services. They commit energy to building constructive relationships with those that have influence over the members of the public they are trying to engage, tailoring stories to suit their… Read more »

A System for Proposal Management

Are you a business owner or an executive eager to win government business? Are you new to the Federal market? Have you written proposals that didn’t win? Have you missed great opportunities that appeared custom-fit for your company? Does it seem you’re working harder and harder for minimal results? Or, are you someone who is… Read more »

Green IT Best Practices

This newsletter focuses on Green IT and the growing awareness that governments, businesses, and nongovernmental organizations need to better manage their use of technology in an environmentally responsible manner. As large purchasers of electronic products and services, they have an opportunity, and a responsibility, to provide leadership through environmentally sound practices and cost-effective, life-cycle management… Read more »