Waking Up.

I think we are waking up. From my limited perch, it appears sudden clarity is emerging in businesses. The past months I have been privileged to work with clients who get it. The rebels deep within their walls are being heeded, funded, and presented with the intractable questions. Having tried everything in the MBA kitRead… Read more »

New Research Shows Top 3 Ways for Improving Communications in U.K. Government Organisations

In 2014, around 100 U.K. government communication professionals were surveyed to determine the most important trends driving public sector communication with the public and stakeholders. GovDelivery published the results in an e-book, the UK Trends E-book. Here are some of the findings. Naturally, there were varied responses to our survey; however, communicators tended to shareRead… Read more »

Update from Participatory Budgeting Campaign in CA

We are always happy to hear good news from our partners with the Participatory Budgeting Project, an NCDD organizational member, and we wanted to share an update on their campaign in California from the PBP blog. We encourage you to read about how PB is growing below, or find the original post by clicking here.Read… Read more »

Social Media in 10 Minutes a Day? 7 Reasons not to be Fooled

Several years ago, when social media was really starting to take off, the idea that an individual or organization could successfully engage in “just minutes a day,” was rampant. Then reality sunk in and people recognized that effective engagement requires time, hard work, and commitment. Finding ways to be more efficient and effective was stillRead… Read more »

Three Ways To Fail Your PMP Exam Audit

The Project Management Institute’s (PMI)® Project Management Professional (PMP)® credential is a globally recognized certification of project management knowledge, skills and experience. So it’s not surprising that PMI takes great care to insure the quality of its certification process, from application through post certification. When you apply to sit for PMI’s PMP Certification, you willRead… Read more »

Telework Resistance may be Linked to “Clerical Culture”

In a recent post titled, Ready for the Remote Work Revolution?, author David Grinberg provides a compelling argument for the future of telework. David’s comments are clear…telework is here to stay! I agree with David whole-heartedly. In fact, I envision a day when the term telework will be a word of the past; much inRead… Read more »

Augview – a Window to Your Underground Assets

Augview, founded by Michael Bundock in 2012 in New Zealand, is the first commercial, mobile application I have seen offered to the public works industry allowing utilities to geospatially capture, store, and display underground utilities in 3D through the use of a tablet or other mobile device. The software, through the use of GIS, willRead… Read more »

11 Things A Public Sector Social Customer Services Should Have

It’s always good to see slow burning success… and even more so when it comes for people who has worked hard on it. John Fox spent a fair chunk of time at Sheffield City Council on a range of projects and working to get customer services engaged with the social web was one. I helpedRead… Read more »