“Can’t see the forest for the trees” –> An expression used of someone who is too involved in the details of a problem to look at the situation as a whole. Remember this scene in Major League (great movie, BTW) when Willie Mays Hays keeps trying to hit the ball out of the park evenRead… Read more »
Starting now. We’re accepting applications for our 2014 Civic Startup Accelerator. This is the third class of civic minded startups and entrepreneurs we’re looking to help launch to the next level. Over that past two years, we’ve seen a lot of growth in the civic technology space — it’s an exciting time to bee inRead… Read more »
One of my favorite sitcoms, How I Met Your Mother, ended last month. In the final episode the character, Marshall Ericksen, an environmental lawyer, was shown working for a corporate law firm; a job that made him miserable. He had resolved to say only positive things about his job and in one scene was askedRead… Read more »
How do you find that person who will give you a hand in your career? These mentorship tips will help. Have you ever wished you had a career guidebook? Something to help navigate the tricky byways and translate signposts? No matter which stage of your career you’re at a mentor act as a guide, offeringRead… Read more »
While social media has the potential to be a great add-on tool for customer service (communicating with the public through Twitter opens up possibilities for immediate interactions) most U.K. organisations are not using Twitter for direct stakeholder interactions. In fact, even though the majority of U.K. organisations have a Twitter account, only about a thirdRead… Read more »
Today we’d like to feature a great example of dialogue and deliberation in action, Strategic Planning for Sustainability in Dauphin Island. This mini case study was submitted by Dr. R. Warren Flint of Five E’s Unlimited via NCDD’s Dialogue Storytelling Tool (add YOUR dialogue story today!). Title of Project: Strategic Planning for Sustainability in DauphinRead… Read more »
This recent post by Vocus – Every Communicator Needs a Real Camera – highlights how important photography is for business. We depend on photos for blogs, web sites, brochures, tweets, Facebook posts and other kinds of marketing collateral. Photos are a kind of shorthand, selling a product more effectively than a hundred lines of copy.Read… Read more »
Written by Margaret Meloni, PMP As you prepare for the PMP® exam, one of your most important decisions will be when to actually take the exam. For many people the question of when is driven by these two additional questions: How will I know that I am ready to take the exam? I heard thatRead… Read more »
Top 10 lessons from the Frozen Four that apply to high performance teams. Written by Kenneth M Boxer, President and founder, Boxer Advisors, LLC and Gregory Scott Boxer, Private Fleet Sales Executive, Coyote Logistics After attending college hockey’s Final Four this past weekend, my son, Greg and I want to share with you a listRead… Read more »
Agency chief operating officers are required to conduct quarterly progress reviews on priority goals. Sometimes called “PerformanceStat” meetings, they can be effective problem-solving sessions or terrifying blame games. So, how do you make PerformancStat meetings effective? OMB says that these review meetings should be constructive and focus on learning. Astute observers, such as Harry HatryRead… Read more »