AI: How to Drive Gains in Efficiency and Innovation
Most agencies may not know all the ways AI could transform their operations and services, but they know it will. Here are tips for what’s ahead.
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Cloud Security: Complex Threats, Clear Solutions
Cloud technology can offer efficiencies and other savings, but it’s also susceptible to cost overruns and cyber threats. In this video interview, Garrett Lee with Broadcom explores both the opportunities that cloud computing offers and how to confront its security challenges.
How to Gain Deeper Insights Into the Customer Experience
In this video interview, Hannah Burn of Qualtrics discusses how state and local agencies can get a more holistic perspective on the customer journey.
How AI Can Unlock Insights From Documents, Video and Other Content
In this video interview, Murtaza Masood of Box discusses how AI can help agencies get more value from unstructured content.
Process Automation: The Efficient Alternative to Paper-Based Systems
In this video interview, Niranjan Vijayaragavan, Chief Product Officer at Nintex, explores the benefits and “how to” of process automation.
Quantum-Safe Encryption: What It Means, and Why Agencies Should Care
In this video interview, Gina Scinta, Deputy Chief Technology Officer at Thales TCT, discusses why quantum computing poses a threat to agency encryption standards — and how agencies should respond.
How Incremental Work Helps Navigate Team Conflict
Disagreement within teams may be completely normal, but it doesn’t mean it’s easy.
Satisfying Constituent Preferences Requires Digital Transformation
Forced to stay home, constituents began expecting even more from digital government services.That mindset seems to be sticking.
Break Free From the Status Quo With Agile Workflows
To help employees become more productive, agile, collaborative and effective wherever they work, agencies need to bring modern workflows to three key areas of work.
Use Agile Workflows to Increase Your Productivity
Agencies have a rare opportunity to finally raze bureaucratic silos, reroute workflows, create more dynamic channels of communication, and more.