Tackle the Public’s Rising Customer Experience Demands
The public expects private-sector businesses to serve them continuously and digitally and, increasingly, they expect the same in the public sector.
Posts Tagged: Box!
How to Digitize Mission Processes for Better Customer Experience
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Re-thinking Your IT Strategy With Best-of-Breed Cloud Architecture
An expert detailed three ways agencies can build the right multi-cloud architecture for serving citizens.
What’s Your Plan for Managing Agency Operations Post-COVID-19?
There are still unknowns about what government operations will look like going forward, but one thing is certain: This new normal won’t be a mirror image of what we experienced pre-COVID-19.
Teaching Career Govies New Tricks
Many agencies struggle to transform their technology because they don’t ease their people into the process.
This Platform Tightened DOJ’s Control Over Their Data
Box’s cloud-based platform for LEISP tightened DOJ’s control over the agency’s data access and governance, and enabled initimate partner collaborations.
A New Era of IT Modernization
What does IT modernization mean to you? That was the question posed to industry leaders at GovLoop’s “Where Collaboration and Digital Transformation Intersect” event.
Integration Is Key for Digital Transformation
Government IT departments are facing the exact challenge of when, what and how to upgrade, as their applications become growingly outmoded and user experience suffers.
Cloud Content Management at the Center of Government Modernization Excellence
Digital transformation is more than getting new technology, it also involves transforming an agency’s culture and how it operates. This is where cloud content management can help. Register for our upcoming event to learn more.
Business Advice From The Amish
From Rohit Bhargava on Amex Open: Several weeks ago on a trip back to the US from South Africa, I deliberately picked up a magazine about a topic I knew very little about. It is one of the common tricks I use to learn about different industries-and in this case, the magazine I ended upRead… Read more »
