Putting the ‘U’ in User Experiences in Government
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
Amazon’s cloud-based voice response system has become famous for technological integration within homes, but many people don’t think of these same technologies when it comes to the government.
The size, scale and scope of state and local governments can vary wildly. But what are the biggest challenges that unite these varied organizations?