How to Build a Content Library for Government Programs (and Foster Public Trust)
Learn how to turning government policies and programs into an accessible resource library filled with checklists, FAQs, and guides
Posts Tagged: website
Implementing the 21st Century IDEA Act
A new law strives to change the status quo by promoting modernization of government agency technology and previously non-digital, paper-based processes.
Quick Steps to a Clean Website
A quick rundown on how to improve your website now.
Homepage Real Estate; or, Battle of the Bulletin Board
Four rules of engagement for homepages.
Designing for Mobile Friendly and Beyond
The best approach to (re-)designing your organization’s site is to strategize, understand possible approaches, and invest in solid design and development.
Like Jekyll and Hyde – Do You Have A Secret Side?
Jekyll and Hyde are often cited as the textbook description of split personality disorder – the nice Dr. Jekyll and the evil Mr. Hyde. And while most people don’t have a secret evil side as disparate as the character’s penned by Scottish author Robert Louis Stevenson, most people do have a hidden side. More often than not thoughRead… Read more »
New Zealand’s Govt.nz: What We Did Right
In earlier blog posts, I mentioned Govt.nz, which is the New Zealand Government’s flagship website. The new website was launched in July 2014 but things didn’t actually stop there. That requires a little explanation: we launched a minimal viable product or MVP. If you Google that term, you’ll get either a definition that includes return-on-investmentRead… Read more »
Google Warns: “Get Mobile-Friendly”
User experience is greatly affected by the devices people use: phones, game consoles, TVs, ‘phablets’, tablets, desktops, and now, wearables. Recognizing the importance of mobile devices, Google seeks to make the Web friendlier for mobile users, and it recently announced that: “Starting April 21, we will be expanding our use of mobile-friendliness as a rankingRead… Read more »
Best Practices in Stakeholder Engagement for Federal Government
It’s always been true that public sector agencies need to engage with citizens and stakeholders to achieve mission goals. But never has that fact been truer than in today’s digital information economy. Maintaining a constant presence in people’s lives is simultaneously much easier through new digital communication channels, and more difficult because the digital landscapeRead… Read more »
The Simplest Customer Engagement Technique You Can Use
We’ve written many times on GovLoop that more and more citizens and stakeholders are interacting with public sector organizations online. And recently, we’ve seen examples of very impressive websites, from the Consumer Financial Protection Bureau to New York City, that are effectively communicating more information with less clutter. But there is an important opportunity thatRead… Read more »