Storage With the Future in Mind
Data centers use too much space and too much energy. But what if the bulky mechanical disks could be replaced with solid-state storage?
Posts By Lauren Walker
Overcoming Challenges With Observability
As agencies take steps to innovate their IT ecosystems become more complex. There are more places things can go wrong and more pressure to fix them quickly. Performance management tools can help.
Make Your Data Ready for AI
You can’t apply AI to your data until you’ve taken care of some fundaments of data governance and hygiene. Here are some tips on how to get ready.
Making AI Work for Government
Artificial intelligence and machine learning are creating an opportunity for government to make services much more available and improve user experience. But they need to be adopted mindfully.
Using AI and ML to Make the Most of Your Data
Artificial intelligence and machine learning can help make your data more readily searchable. Here’s how some agencies have used them successfully.
A Cloud-Driven Business Model
Moving to the cloud requires a new way of thinking about budget. Here’s some expert advice.
Every Project Needs a Plan
Good CX isn’t having a well-staffed CX office: It’s having CX inform every decision throughout the organization. CX needs to be a priority — and a core capability — in every department.
Improving CX Through Simplicity and Security
Good customer experience starts long before a frontline employee interacts with a constituent. seamless cybersecurity is an essential factor.
Life Beyond Twitter
How changes in Twitter may change how agencies reach their communities.
Habit #4: Make Good Choices
Sometimes what’s intended to improve productivity slows things down instead. Here’s how to avoid those mistakes and make changes that really help.