While agencies had more to do, the pressing and unique circumstances of this year had them moving boulders that had been blocking progress.
Posts Tagged: VA
To learn more about the VA’s pandemic response, we spoke with the director and a senior analyst of the Enterprise Cloud Solutions Office (ECSO) at VA.
Often, trusted best practices like “start small” are repeated at government conferences like they’re the IT national anthem.
Millions of government employees have had to adjust, some in converting bedrooms into virtual offices and others in reporting to their jobs with masks and new six-foot distancing requirements.
Citizens want to quickly access and trust the information they receive from agencies in times of emergency and tranquility.
The Veterans Health Administration is pairing success metrics with real-life outcomes–that is, the number of lives changed and saved, according to Dr. Ryan Vega, executive director of the VHA Innovation Ecosystem.
A small team at the Veterans Affairs Department (VA) worked on a natural language processing program to update the processing of disability forms.
VA has embarked on a mission to modernization, which has been advanced by thinking outside of the box and outside of VA headquarters.
Government employees know this better than anyone, as the services they offer are vital to the public good, and when they are not delivered promptly and cleanly, citizens can be quick to remind agencies in comment sections and feedback forms.
The difference between good and bad service can be literally life or death, when it comes to veterans contemplating suicide, or serious health problems that need to be addressed.