When we pause to listen more deeply to our employees, we begin to see that our employees can teach us how to get better at serving our customers too.
Posts By Nicole Blake Johnson
As agencies craft a new chapter in shaping the hybrid work environment, they must do so in a way that is equitable, inclusive, and, most importantly, intentional.
Chief Information Officer Tanya Hannah shared considerations to make as you keep equity at the forefront while embracing new technologies and capabilities.
Understanding and getting consensus on what problems need to be addressed can make the difference between flourishing and floundering endeavors.
Wondering how to position yourself as requirements for data skills increase? The Government Accountability Office could be the model you’re looking for.
Think about all the technology capabilities and internet-connected devices that have not only impacted where employees work but how they work.
An expert said that agencies aren’t just adopting cloud because it’s different or better but because it unlocks impactful results.
“Cloud initiatives are not going away anytime soon. And the longer that agencies delay getting to the cloud, the more it’s going to cost, and the less return on investment they’re going to see.”
“Keeping the solution that you’re solving for relevant has to be a priority. It can’t be about having the latest and greatest.”
There’s no disputing the integral role technology plays in supporting nuanced government work. What is up for debate, however, is how much of that tech infrastructure agencies can and should maintain themselves.