The NextGen Government Training Virtual Summit is a little over a month away, but we’re not wasting any time putting together a compelling agenda with expert speakers who will share their insights on ways you can elevate your public service impact. Throughout the day on Wednesday, May 20, you’ll hear from government and industry leadersRead… Read more »
An AI system recently admitted to a featured contributor that it “flows downstream on a river of human bias” and rarely gets corrected. That should change how leaders use these tools. If you rely on AI for decisions, learn three practical ways to push back on AI bias and redirect the current.
We’re preparing for one of the biggest events we put on each year: the NextGen Government Training Virtual Summit! If you’re wondering what NextGen entails or what you can get out of this free, all-day professional development, read on for some tips that will help you get the most out of your experience.
Great supervisors don’t just manage, they listen, and that means more than smiling and nodding along. Your team needs to know you’re an active listener and take their feedback, concerns, and comments seriously. Our latest Supervisors Community of Practice session welcomed Camille Carboneau Roberts, CC Career Solutions, LLC, who shared easy-to-use active listening techniques youRead… Read more »
The virtual NextGen Government Training Summit on Wednesday, Wednesday May 20, is an easy way for govies to network, collaborate, and learn from peers who share a commitment to public service. You’ll join more than 2,000 of your public sector peers for a full-day of free learning, networking and leave with an invigorated sense ofRead… Read more »
New online training opportunities are springing up for govies, and we can’t wait to share them with you. If you’ve been wanting to learn more about agentic AI, providing better CX to underserved communities, or harnessing digital tools to improve internal agency processes, we’ve got a free session for you. Check out all of theRead… Read more »
As government services increasingly move to digital platforms and AI-assisted systems, public trust is shaped not only by policy but by how those systems are designed. So, to strengthen citizen confidence while advancing modernization, agencies are implementing a trust architecture that focuses on building transparency, fairness, and reliability.
Modern government leaders face an increasingly complex operating environment that requires balancing strategy, workforce engagement, risk oversight, and innovation. High-performing executives often structure their week using a leadership operating system that ensures time is intentionally allocated across these critical priorities. By creating a disciplined leadership rhythm, public-sector leaders can strengthen organizational performance and sustain mission… Read more »
Mission statements should be written with care, not on an ad hoc basis. A Featured Contributor explains how to develop and implement a mission statement that matters.
Modernization has traditionally focused on upgrading technology, but today’s risk environment demands a broader priority: operational resilience.