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Communications, Project Management

How Does Relationship Management Affect You?

Those who follow the ‘golden rule’ and treat people the way they themselves want to be treated are now told that isn’t good enough. Strong relationship bonds stand the test of time.

June 4, 2019
Lori Okami
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Tags: CRM, customer relations, Customer Relationship Management, Featured Contributor, Featured Contributors, human resources, relationship

Citizen Engagement, Policy, State and Local

How Online Resolution Benefits Governments

Online dispute resolution not only makes citizen reporting easier. It speeds resolution. The result is improved citizen satisfaction as well as new efficiencies and costs savings for the agency.

June 3, 2019
Meredith Trimble
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Tags: citizen services, Featured Contributor, Featured Contributors, ODR, Online dispute resolution

Human Resources, Professional Development

Reducing the Risk of Employee Burnout

Discussing frustrations does not have to be unproductive. Here is a process that can help you turn a discussion about frustrations into a plan for change.

June 3, 2019
Rebecca H Mott
2 Comments

Tags: continuous improvement, employee engagement, Featured Contributor, Featured Contributors, high performing teams, leadership

Citizen Engagement, Learning

Citizen Experience and Engagement Seminar

Join us Tuesday, June 11 from 7:30 a.m.-12:00 p.m. at the JW Marriott Hotel in Washington, D.C. for the 9th Annual Citizen Experience and Engagement Seminar.

June 3, 2019
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Leah Anderson
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Career, Leadership, Professional Development

Becoming a Better Person

Making some summer resolutions can help you stay energized, motivated, and focused at work and at home.

May 31, 2019
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Spencer Grady-Pawl
4 Comments

Tags: NextGen, resolutions, Self-Improvement

Artificial Intelligence

AI: Where We Stand and Where We’re Going in Government

Where do agencies stand with adopting artificial intelligence, which has immense potential, and where do they want to end up?

May 31, 2019
Sherin Shibu
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Tags: PSC Foundation, security clearance

Career, Human Resources, Professional Development

Best of USAJobs May 31

Welcome to GovLoop’s latest edition of our exciting federal employment opportunities roundup for the week of May 31, 2019 on USAJobs.

May 31, 2019
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Mark Hensch
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Tags: Careers, jobs, usajobs

Artificial Intelligence, Cloud, Digital Government

Automating Migration Might Be the Answer to Your Cloud Challenges

Cloud migration is more than just a technical change. It is a transformative process that moves beyond the traditionally accepted mindset of infrastructure as a physical asset.

May 30, 2019
Sherin Shibu
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Tags: automation, Cloud Migration

Big Data, Cloud, Cybersecurity, Open Data

It’s Time to Reevaluate Data Loss Prevention Strategies in Government

Federal government security has reached an inflection point – and not one that has resulted in a decline of data attacks.

May 30, 2019
Isaac Constans
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Tags: data loss prevention, data protection, DLP, dynamic data protection, Forcepoint, Four Points

Human Resources, Innovation

Considering Reskilling, Upskilling at Your Agency? Check Out This Toolkit

The nature of federal work is changing, and OPM wants to ensure that agencies can adequately equip federal workers to adapt.

May 30, 2019
Sherin Shibu
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Tags: AI, opm, reskilling, toolkit, upskilling

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