Internet of the Things You Can Do in Government IT

The Internet of Things (IoT) is making a huge impact on the public sector and changing the role of everyday devices, from watches to thermometers. As government’s understanding of the IoT expands, agencies are now thinking in terms of what they can do as a result of these connected devices. This is what we defineRead… Read more »

How TRAP Protects Tax Refunds

Written in collaboration with Neli Coleman, Director of Product Management, Experian Public Sector The speed at which income tax returns are processed and issued has accelerated in recent years. Now, it’s just a matter of weeks, sometimes even days, before a refund is released. This improvement has been a win for government customer service. However,Read… Read more »

Food for Thought: A Conversation with Orioles Team Nutritionist Sue James

Without knowing the context, when the New York Times quoted Yankees general manager Brian Cashman saying, “We’re trying to build a more perfect beast,” it’s unlikely the average person would know he was talking about nutrition. Yet the Yankees are not the first team in Major League Baseball to bring a nutritionist onto the roster.Read… Read more »

Behind The Screen: Sabrina DeLay from HUD

At GovLoop, we’re always looking for tips and tricks to enhance productivity at the office. However, time management and career learning and development don’t have to be as dry and boring as they sound. For inspiration, we’re reaching out to GovLoop audience members, asking them to give us a run-down of their daily habits andRead… Read more »

Creating a Performance-and-Results Culture in Your Agency

How do you create a performance-and-results culture in your agency? Background. Over the past two decades, the performance movement has made steady progress. It has resulted in a focus on performance and results via strategic and annual operating plans, a supply of performance information to track progress of these plans; a demand for performance informationRead… Read more »

Government Secrets Bared!

Just how easy is it to get government agencies to bare their secrets? The Center for Effective Government recently came out with its yearly scorecard assessing the fifteen government agencies on their adherence to the Freedom of Information Act (FOIA). Sean Moulton, Director of Open Government Policy at the Center for Effective Government, spoke withRead… Read more »

Wanted: Pure, Rational and Patient Public Servants

In early February, I shared my alarm over the public’s apparent lack of trust in their public servants. As reported in a U.S. Conference of Mayors/Zogby Analytics national survey, people trusted small business owners and young persons fresh out of grad school, in that order, to guide them through the challenges of the 21st Century.Read… Read more »