Analytics

ACUS Calls for Public Comment Software

Readers of the govloop.com blog may find this post on the ACUS recommendations regarding public comment analysis software interesting. We spent 10 years researching the problem of mass email campaigns and built a variety of prototype solutions. Over 300 federal agency personnel attended workshops and focus groups during the decade-long design process. About $4 millionRead… Read more »

When Did Statistics Go Mainstream? – 9/8 GL Training

Join GovLoop and our partner IBM to learn how to use analytics to boost efficiency and cut costs in our next GovLoop training on 9/8 at 2pm – RSVP **************************************************************************************************************************************** I remember the first time I got excited about statistics. I was in an introductory to statistics class and was taught how to use SPSSRead… Read more »

Making Analytics “Real”

Deloitte recently launched their Real Analytics Website. It is the goal of Deloitte for this site, along with the Real Analytics LinkedIn Group, to form an online community about gaining business insights through analytical data and visualization. Real Analytics basically creates a community for those who are involved and interested in these areas and willRead… Read more »

Project of the Week: Streamlining Data with Analytics

This week’s Project of the Week is brought to you by one of GovLoop’s 2011 Major Partners, IBM. As the year continues they will be present on GovLoop to help you with any Analytics questions you may have. Dr. GovLoop recently caught up with Frank Stein of the Analytics Solution Center at IBM about howRead… Read more »

Measuring Your Effectiveness in Streamlining Service Delivery and Improving Customer Service

How far along is your agency in implementing the Customer Service Plan mandated in President Obama’s Executive Order 13571 – Streamlining Service Delivery and Improving Customer Service? In my latest blog post, I’ve provided a recommendation for a Short Term Web Measurement plan to help you: Receive customer feedback Evaluate the entire customer experience AnalyzeRead… Read more »

Experts Needed to help develop new information management certification

Reposted from our AIIM Community Blogs – http://www.aiim.org/community/blogs/community/Experts-needed-to-develop-new-information-management-certification! By Atle Skjekkeland, Vice President at AIIM International April 01, 2011 – 7:46 AM We have already several experts willing to help us on a number of topics, but would like some more experts for the below topics for an in-person workshop in Baltimore Tuesday, May 3,Read… Read more »

The Age of Analytics

“In the face of mounting complexity, smarter, collaborative, fact-based decisions are more important than ever to drive results.” –IBM Public sector offices receive a substantial amount of data. The question is…what can they do with it? How can an agency use the information that comes its way to make the best decisions and best benefitRead… Read more »

Process Intelligence plus Project Management equals Lean Change Management

Been a while since I’ve blogged but it was quite fruitful absence. I spent the time catching up on the latest developments in management including a fascinating book on Process Intelligence. What I like about process intelligence is that it is blending of business process management and business analytics that aids in designing an optimumRead… Read more »

NOAA Releases the “State of the Climate Report” for 2009

The weather sure has been hot lately. Want to get a good picture of the weather over the past year? Then get NOAA’s National Climate Data Center recently published report on the weather and climate occurring around the world in 2009. Because weather fascinates many of us and is experienced by all of us, theRead… Read more »