Posts Tagged: FEMA

Listen, Learn, then Lead

When he first joined the Navy 23 years ago, Kevin Hannes was taught a simple motto: listen, learn, and then lead. After retiring from the Navy, Hannes still felt the call to serve the American people. He soon joined the Federal Emergency Management Agency (FEMA), where he now serves as the Federal Coordinating Officer in Texas…. Read more »

How to Build a Better Agency

In the early 2000s, the manager of the Oakland Athletics began using players’ performance data to build a better baseball team. Chris Curry, Director of Homeland Security and Justice Issues at the GAO, believes that the government should do the same. His GAO report, titled “Federal Emergency Management Agency: Additional Planning and Data Collection Could… Read more »

FEMAStat: An Iterative Approach to Maturing Strategic Analytics

Last month, I sat down with Carter Hewgley, Director of Enterprise Analytics at the Federal Emergency Management Agency (FEMA), to discuss using big data and analytics in a number of creative and interesting ways to support real-world business goals. This conversation was a part of the ongoing IBM/Partnership for Public Service Podcast series, Conversations on… Read more »

One Size Doesn’t Fit All: Marshaling Science in Crisis Situations

The deep knowledge of networks of science and medical researchers is invaluable when pandemics and health emergencies occur. But how do you marshal diffuse networks of expertise in a crisis? Almost 40 years ago, the Forest Service developed a command-and-control approach to battling forest fires that was successful in coordinating efforts across multiple jurisdictions and… Read more »

Cross Government Collaboration: Lessons from Superstorm Sandy

Cross Government Collaboration: Lessons from Superstorm Sandy Rear Admiral Steven Smith, Director of SBA Disaster Planning Unit Desiree Matel-Anderson, Chief Innovation Advisor, FEMA Marion McFadden, Chief Operating Officer, Hurricane Sandy Rebuilding Task Force Admiral Steven Smith, begins the Cross-Government Collaboration session with a illustrative anecdote. In 2008, after Hurricane Ike, he described a meeting of… Read more »

The Emergency Communications Catalyst: Social Media Meets Amateur Radio

I recently wrote on the coming of age of the “Digital Public Information Officer (PIO)” and how social media, digital volunteers, and organization is key. (Find the original posting here: Considerations for the Digital Public Information Officer) This sparked a lot of great conversation across the Social Media in Emergency Management (SMEM) community and a… Read more »

Government Thy Name Means Service

From dispatching an ambulance to save a life, to making sure someone who has lost a job gains access to the benefits of which they are entitled, to executing all manner of inspectional services, licensing, care for our seniors, concern to level the playing field for people with disabilities and a myriad of other tasks… Read more »