Career

Lessons from the great 2009 Birmingham City Council website disaster

The night before last – and in the night – Birmingham City Council without much fanfare switched over to its rejigged website. Within moments the twittersphere was alight. It was crashing, it had obvious faults and it looked terrible. Over the next 36 hours reviewer after reviewer found fault after fault. This would not beRead… Read more »

The Lazy Government Employee

Several years ago, about 6 months after I started working for a new employer, my supervisor called me in to his office to give me feedback on how I was doing. During our conversation, he told me, “I only hire people who are lazy.” Not wanting to be tagged with that moniker, I figured IRead… Read more »